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I have had this policy for six years and am filing my first claim and it has been nothing but a hassle for the last 10 days. Directions are never clear, no one calls, they send cryptic emails with directions and then ask you for the same thing several times.

I can’t express how grateful I am to PetsBest. First of all, it’s affordable for me each month. Like most people, I’m not made of money but my cat is my baby and I wanted him to be covered if he ever needed it. I work in animal welfare and I know things happen all the time, sudden illnesses, unexpected injuries, even just kitty colds develop. These things just happen and I wanted to be prepared for when they did. Even if you do everything right for your pet, health problems will still arise, they just do. Well 6 months into having this coverage, we needed it. My sweet cat swallowed a piece of one of his toys and it created a blockage in his stomach/intestine. I was worried beyond belief, and knowing emergencies are expensive made it even worse. But I double checked my policy and saw my plan covered emergency expenses. I put the costs on a credit card, knowing I’d be reimbursed later on, and I was able to focus on the well being of my baby. Filing a claim couldn’t be more simple, you literally just take a pic of your receipts and upload it, I did it all on my phone. Within 3 weeks, I was sent a reimbursement check that covered 90% of what I paid at the ER. I couldn’t be more grateful to PetsBest. And I’m happy with myself for choosing to go with them. My cat is doing amazing now. He is only left alone with toys that he can’t chew up, lol. Knowing he is covered for the future helps me sleep easier at night. I plan on adding the wellness plan to my policy when it renews. It costs a little more a month but it is so worth it. I joke and call myself the unofficial spokesperson for this company because I tell everybody about it! I recommend it to everyone I know who has pets. I literally forced my sister and my mom to get coverage for their pets. I told them they won’t be sorry and neither will you!! Thank you PetsBest ♥️

After comparing Trupanion to several of the other top rated plans, I found Trupanion to be the most comprehensive plan.

Friendly and efficient customer service.

easy and quick

I have confidence my pet is protected

I filed a claim on line. Communication was great and things were handled quickly and without any problems

Informative and efficient

FAST review, resolution & refund check!

I love the people here. They are so professional and friendly. I am treated like my dog is as important to them as she is to me. They cover EXACTLY what they promise! I love that I could pick what I wanted covered. Keep doing what you do!!