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I have two dogs that are approximately 10 years old. Up until now they're premiums were about $10 apart. But I guess because I file a lot of claims on one of my dogs even though I've never reached the $5,000 maximum payout Pet's best decided that they would just practically double my premium without providing me an adequate explanation and you can't get anybody on the phone to explain it either. I think they're trying to make up for the fact that I do have claims paid even though they never exceed $2,000 for the year. so now my policy went from 1000 a year to 1800 a year. Meanwhile my male dog similar in age and hardly any claims, his premium stays the same. I think they're trying to get money back from claims that they paid and they're not providing and explanation. I'm considering following a complaint to the attorney general for unfair business practice.

Super quick and easy process! Highly recommend.

My cat had a mass in her back leg and I was able to submit that claim through the healthy Paws website. Submitting the claim was very fast and easy to follow. My claim was completed in less than 4 business days and it covered 80% of the bill.

Cannot state enough how pleased I am with this insurance policy. When we enrolled our puppy I was thinking of accidents and all the things they can get into. Years later, unpredictable things have happened and I was thankful we had this. Getting the claim processed was quick, transparent. I understood exactly their policy and statement. Later, they even reached out to ask me about how my pet was doing. With how difficult it can be to have an ill animal, it was extra thoughtful that they did this. Really recommend looking into this group!

I have had the Fetch insurance on my German Shepherd Dog since he was 3 months old Insurance is expensive but is well worth having My dog had surgery and ended up with an infection and Fetch paid a considerable amount of the bill which was $2,000.00.

Our furbaby Zoey, was recently diagnosed with diabetes and quickly developed diabetic cataracts. It was overwhelming just learning the care she would need and insulin twice a day when we noticed she wasn’t seeing well, her eyes started to get a white film over them and she began bumping into things. Time is of the essence when it comes to the cataract surgery and its success. Decisions had to be made quickly. Luckily she was a good candidate for the surgery, we couldn’t imagine the fear she must have felt when her world suddenly went dark. Thanks to Healthy Paws the financial burden of the surgery did not have a role in our decision making. Once the decision was made everything moved quickly and felt stressful. The follow up care was daunting. With everything happening so fast I was so appreciative of the help I received from Healthy Paws, submitting a claim was so easy, I was surprised at how fast we received reimbursement. They even emailed me to see how she was doing. Today was her one week check up and I’m happy to say all is good. She is seeing well, no more bumping into things. To be able to give her the gift of sight is priceless. Thanks to the help of Healthy Paws we were able to make that happen.

When our three-year-old healthy cat suddenly had a major medical emergency, we didn’t think twice about getting her the care she needed. We quickly wracked up about $7,500 in vet bills, seeing a specialist and doing multiple tests. We had never submitted an insurance claim for a pet before, and we were nervous. Thank goodness we chose Healthy Paws to cover her when she was still a kitten! They reimbursed us for everything we expected, given the plan we chose. I can’t thank Healthy Paws enough for how easy they made the process and how quickly they processed our claims! It was a relief to know we wouldn’t have to shoulder the financial burden alone, and we were able to focus on helping our kitty recover. Thankfully, she is doing much better now and we are grateful to have our family member back to her sweet, playful self.

I love the quick service through the app, it is all so easy and quick payment.

THIS MEANS I CAN NOT PUT IN ANY MORE CLAIMS AS THE MAX TIME ALLOWED IS 3 MONTHS......SO THE SCAM IS WE ARE WORKING ON YOUR LAST CLAIM..... AND THEN WHEN THE TIME EXPIRES THEY SAY....WE ARE SORRY WE WERE ABOUT TO REFUND YOU BUT THE TIME HAS EXPIRED...... WORST COMPANY EVER.....AND I AM STUCK HERE WITH A DOG WITH PRE EXISTING

Our last dog was quite healthy but needed some therapeutic help as he aged with amazing results.. but we did not have any insurance. When we found our new dog, we knew we wanted to have insurance and I chose Healthy Paws. Well, Finn (new dog) has had a TON of issues. Skin, ear, bladder stones, nasal bacterial infections, and an ongoing cough to name a few. Healthy Paws has been beyond amazing. I feel bad that we have received so much more $$ benefits than we have paid in... not even close. They are quick to review and authorize invoices and have not refused to approve a procedure yet. It is comforting to know that Finn will get the care he needs. So glad I chose Healthy Paws and recommend to ALL my friends with pets.