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Very pleased, got the coverage do what it should, little disappointed with how to send the documents over (they never got my fax, emails I guess where to large with the attachements, had to send multiple time). However, at the end of the day, my dogs treatment expenses got covered. Thank you, for once I don't need to worry about how much it will cost me to help my dog if there is a need for that.

I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.

I have insured my pets previously through another company. I insured my older pet (11) through Trupanion. She has since unfortunately been diagnosed with lymphoma. I was concerned that I would have trouble getting help in reimbursement as she is older. I had NO difficulties AT ALL. They certified that this was not a pre-existing condition, readily communicated with both my regular vet and the oncologist. Every phone call I've placed has been answered by a knowledgeable, kind customer service rep.I am honestly so grateful to have signed up with this company. I am a dog lover, and forsee myself insuring future pets with them as well. Well worth the investment.

This is our first experience with pet health insurance. Ourpuppy ingested some carpet fibers that got lodged in her intestines. We had to take her to the emergency Hospital, which is much more expensive than our regular vet. (Of course, she showed symptoms on a holiday.) Luckily, she did not need surgery, but the bill was very expensive. The claim was submitted, and within a month we were reimbursed by ASPCA for the bulk of the vet fees. This insurance is WONDERFUL! Thank You ASPCA!

I feel secure in knowing when Max needs to visit the vet for an illness or in an emergency most of the bills will be covered. And paperwork has gotten easier over the past few years

We have a 14 year-old Jack Russell Terrier who sustained an eye injury. Unfortunately, he ended up having emergency surgery to remove the eye and it was costly. I submitted the claims to ASPCA and they paid over half of the bill in a timely manner. We have used this insurance over the years and have never had claim issues. I recommend this insurance to all of my friends and I will continue to buy it for all of my pets. I've compared them to others and they always come out on top!

My poor puppy was diagnosed with heart worms at her 1 year check up. I was so heartbroken. The treatment is brutal and it's several months of it. So with the treatments, medicine, and hospitalization the cost is expensive. I submitted my claims and it was my first time doing it. It took about a week or so for them to process the claim, which in my opinion isn't bad. I already got my check back! My puppy still has a ways to go with her treatment, but I know now that I can count on healthy paws to be there when I need them. Would def recommend to others.

Trupanion is a great company with caring people. I am glad my dog is in good hands.

Trupanion is a great company with caring people. I am glad my dog is in good hands.

Claim handled by computer and still managed to be compassionate, understanding and promptly attended to. I highly recommend Trupanion