Quick and Painless Claim Processing
We have had Trupanion for our Cockapoo since she was 6 months old and we have had to file quite a few unexpected claims. More than we anticipated with new pet ownership, but always for minor illnesses. However this month we wound up in the Pet ER for ingestion of a foreign body and required x-rays and an ultrasound. Thank goodness we did not require surgery, but the cost of these services were not cheap. Trupanion was quick to process our claims, and we received our reimbursement checks within a few weeks. I couldn't be happier with the service provided by the Customer Service Staff or the claims processing. I would recommend Trupanion to any new or existing pet owner. We have saved ourselves a lot of money and have been able to provide the care I want for my dog without worrying about the cost of medical services.
- INSURER:
Trupanion
- POSTED: 01/06/2014
- BY: Michele
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Cardiologist
Our 10 year old boxer Mya went in for a tumor removal and had heart aritmethias. They had to reverse the anesthesia and not perform the surgery. This led to seeing a cardiologist which we new would be expensive, but also new we had no choice because Mya is family. Thank god for Trupanion and Stella and the whole company. They covered 90% of our $1163 bill and made the entire process easy. Without Trupanion we would have to be making major decisions for financial reasons thanks to them we can love our pets with peace of mind.
- INSURER:
Trupanion Canada
- POSTED: 01/03/2014
- BY: Matt
- BREED: Boxer
- AGE OF PET: Over 11 years
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Cardiologist
Our 10 year old boxer Mya went in for a tumor removal and had heart aritmethias. They had to reverse the anesthesia and not perform the surgery. This led to seeing a cardiologist which we new would be expensive, but also new we had no choice because Mya is family. Thank god for Trupanion and Stella and the whole company. They covered 90% of our $1163 bill and made the entire process easy. Without Trupanion we would have to be making major decisions for financial reasons thanks to them we can love our pets with peace of mind.
- INSURER:
Trupanion
- POSTED: 01/03/2014
- BY: Matt
- BREED: Boxer
- AGE OF PET: Over 11 years
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Top notch cutomer service, honest company
Very clear explanation of what's covered and what's not.Checks are sent within few days of submitting claims.
I like their Wellness program that allows to save money on non-accident/illness procedures.
Very personal, efficient service if you have any questions.
- INSURER:
Embrace
- POSTED: 12/31/2013
- BY: Alex
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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Simply outstandung Surgery
Our vet suggested Embrace pet insurance and we couldn't have been more satisfied. Other pet owners seem astonished when I tell them not only do we have pet insurance but we have a wonderful company. Two ACL surgeries have been handled promptly and with friendliness. I have told everyone to call Embrace.
Bob M. - New Jersey
- INSURER:
Embrace
- POSTED: 12/30/2013
- BY: Bob
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Mya and Trupanion in lock step
Mya went in for a tumor removal from her paw and while under anesthesia she started having heart arrhythmias and had to have the drug reversed. Trupanion still covered the drugs and treatment even though they never removed the tumor and also covered Mya to see a cardiologist. Trupanion has been literally life saving as well as made this tough time manageable as well as showed that they truly care about Our dogs well being. Again Stella from Trupanion has treated us like family and we could not be happier. Could not ask for a better company to be handling such crucial matters. Truly the best!!
- INSURER:
Trupanion
- POSTED: 12/29/2013
- BY: Matt
- BREED: Boxer
- AGE OF PET: Over 11 years
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Mya and Trupanion in lock step
Mya went in for a tumor removal from her paw and while under anesthesia she started having heart arrhythmias and had to have the drug reversed. Trupanion still covered the drugs and treatment even though they never removed the tumor and also covered Mya to see a cardiologist. Trupanion has been literally life saving as well as made this tough time manageable as well as showed that they truly care about Our dogs well being. Again Stella from Trupanion has treated us like family and we could not be happier. Could not ask for a better company to be handling such crucial matters. Truly the best!!
- INSURER:
Trupanion Canada
- POSTED: 12/29/2013
- BY: Matt
- BREED: Boxer
- AGE OF PET: Over 11 years
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excellent
Very happy with your insurance program. Very efficient.
- INSURER:
Trupanion
- POSTED: 12/25/2013
- BY: Donald
- BREED: Tabby
- AGE OF PET: 7 - 10
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excellent
Very happy with your insurance program. Very efficient.
- INSURER:
Trupanion Canada
- POSTED: 12/25/2013
- BY: Donald
- BREED: Tabby
- AGE OF PET: 7 - 10
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Mya and Mokka
Start to finish Trupanion was there for us. They made the whole experience easy and stress free . I honestly feel that they truly care about ours dogs well being. I've been working with Stella and she has been such a pleasure to work with she is friendly amd knowledgable. She treatsy wife and I like family and cared about our dogs as if they are hers.
- INSURER:
Trupanion
- POSTED: 12/15/2013
- BY: Matthew
- BREED: Boxer
- AGE OF PET: Over 11 years
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