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We rescued Domino 2 years ago as a healthy senior, and as a first time pet owner selected embrace insurance. i hoped it wouldnt be necessary, but he developed diabetes and a heart murmur after a year or so. The bills weren't bad, hardly over my deductible until recently. He developed cataracts, and was almost blind within 3 weeks. We had the best vet care, and did a predetermination with embrace to see if his surgery was covered. it was and we were able to go forward with his surgery! The reimbursement process was fair and quick!

I have been a member insuring all of my pets through years. About 7 years now and they have been wonderful throughout this time. I would insure any pet that I get in the future also. I would also recommend them to all friends and family. Thanks for being there!!!!

My claims were handled within a few days after they were received.

I had a question about the new coverage for approved Supplements. Not only is the Supplement that my pet takes every day covered, but I was told I could submit a claim for my next Rx before my renewal date because it is so close. Love Pets Best!

I am amazed to say the least on how wonderful this company is. The customer service dept is gracious & helpful, claims are handled promptly & payment made within a few days. I have tried a few different insurance companies in the past & they nit picked each line item. I paid more & got back much less. Wonderful company..Scarlet thanks you & so do I.

I have submitted several claims with Embrace. After my deductible was fulfilled my claims were processed quickly and politely. My reimbursements came very quickly, and there was no haggling about the amounts, exactly what they promise in the coverage contract. Thanks to Embrace our dog is back to normal.

My sweet Quincy had a scheduled appointment to be neutered. Everything work out perfectly and now he's back to old self playing and causing trouble with his older brother Charlie. I found submitting my claim forms to be so easy and quick and was utterly surprised at how quickly I received my refund. I made a good choice when I researched and select Embrace for my pets insurance coverage.

This is our second cat that we have had pet insurance for and both times we were very satisfied. We went away and our cat got very sick and our sitter had to take her to the vet. She had a lot of treatment and had to stay 2 weeks under the vets care - so as you can imagine the bill was high when we returned. It was a relief to see the insurance check come in so we didn't even have to think about finances - just returning to a really sick pet was bad enough - dealing with finances or a fight with the insurance company would have been too much to handle. Thanks

In the 8 years I've had my cats I haven't needed to use the insurance. However, twice this year I put it to good use when my one cat had a tumor over her eye and the other developed a UTI. I certainly appreciated the help paying for the bills and the fast and easy way available to do this.

We have had Trupanion for our Cockapoo since she was 6 months old and we have had to file quite a few unexpected claims. More than we anticipated with new pet ownership, but always for minor illnesses. However this month we wound up in the Pet ER for ingestion of a foreign body and required x-rays and an ultrasound. Thank goodness we did not require surgery, but the cost of these services were not cheap. Trupanion was quick to process our claims, and we received our reimbursement checks within a few weeks. I couldn't be happier with the service provided by the Customer Service Staff or the claims processing. I would recommend Trupanion to any new or existing pet owner. We have saved ourselves a lot of money and have been able to provide the care I want for my dog without worrying about the cost of medical services.