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I have used healthy paws five times and have found it to be wonderful. The coverage they offer is amazing and i have never had even a slight problem. The checks are mailed out quickly.

I've had ASPCA insurance for my Basenji for several years. She's been in good health and I never had to make a claim. Then we had an strane lameness resulting in some hefty diagnostic expenses. I couldn't believe how rapidly ASPCA processed my claim. They even followed up via phone to make sure I'd received my check and confirm I was a satisfied customer, which I am! I only wish they offered insurance coverage on horses. Reasonable and customer oriented. It doesn't get any better. Definitely will keep this insurance active for my dog.

Our golden retriever had stones in the bladder and needed an operation to remove them. The insurance claim process was very simple and acknowledgement was received almost immediately. The claim was paid in less than a week with no questions asked.I would highly recommend Healthy Paws.

My Yorkie-Poo Rocky was 9 years old when he was diagnosed with Thyroid Cancer in December of 2013. Many friends who are pet owners asked me why I would spend over $50 a month on pet insurance, and then when I told them Rocky had Cancer they asked me if I was going to put him down... I told them, that thought never entered my mind & I posed this question in reply. Would you put your human child down if they were diagnosed with Cancer? The answer was no of course. That is why I have pet insurance with the ASPCA. Rocky's Cancer was detected early enough by my wife and I through our discovery of a large lump in his throat, so that surgery was possible. We have a great Vet and through routine check-ups the tumor was confirmed & diagnosed. He has surgery by a specialist on December 26th, 2013 and they removed the entire tumor and half of his thyroid. Because of early detection, he will not need any chemo or radiation, nor will he need to be on any thyroid medicine. If I had a human child, I would have done the same as I did for my Dog. I would have health insurance for a child, and I would have the surgery to save their life. The only difference is that with the ASPCA Pet Insurance, it's actually easier to file a claim than with Human Health Insurance, because there is no middle-man to deal with. I would have spent around $7,000.00 on Rocky's pre-op tests and the actual surgery without pet insurance. I received 90% reimbursement within 4 weeks of the actual surgery.

I signed up all 3 of my dogs for Healthy Paws in December 2013. I hesitated signing up my oldest dog, because she has several pre-existing conditions. I really couldn't imagine anything happening to her that would be new and different. Boy was I wrong. 2014 has not been kind to my oldest pup, however Healthy Paws has been amazing to us. Not only have our claims been handled very quickly (often within only a few days), when additional information was needed, HealthPaws reached out to my veterinarians, so I didn't have to spend my time doing that. I truly expected several of our claims to be denied because it was possible they could be attributed to treatments for pre-existing conditions. However, the link between those treatments and her new conditions was not definitive and HealthyPaws chooses to reimburse when it is not definitive that something is attributable to a pre-existing condition. That was a relief (and a surprise) to me. In addition to quick service, filing claims could not be easier, with online submission and quick acknowledgement. Unbelievably, the staff at Healthy Paws even check in to see how my pup is doing. I have told everyone I know that has dogs about Health Paws. I can't say enough about the amazing experience it has been to be a client.

I love trupanion. I process my claims at the vet so I only have to pay the uncovered amount ( no waiting two weeks for a check). The customer service is exceptional. They know you when you call ( no looking for or waiting to find an account no.) and the reps are soooo courteous. I once called a and through an issue with my blue tooth got disconnected and the rep I was speaking to called back within minutes. I joke that my dog has better insurance and medical care than I do. I am very happy with the service I receive and with a puppy who gets into everything the policy has already paid for itself in my savings.

I love trupanion. I process my claims at the vet so I only have to pay the uncovered amount ( no waiting two weeks for a check). The customer service is exceptional. They know you when you call ( no looking for or waiting to find an account no.) and the reps are soooo courteous. I once called a and through an issue with my blue tooth got disconnected and the rep I was speaking to called back within minutes. I joke that my dog has better insurance and medical care than I do. I am very happy with the service I receive and with a puppy who gets into everything the policy has already paid for itself in my savings.

I just signed up for EMBRACE a few months ago.I received my payments very quickly for my cat's blood work and dental cleaning. The emails were very helpful thank you ! Tracey

In the past Pets Best was great about covering for "medical issues" that I had with my male dog, Chance. Also with an accidental issue when both my male and female pit bull terriers (terrors) decided to take some sinus medication and needed to have their stomachs pumped (my male can open doors). However my recent experience has been a negative one and I will no longer have my pets covered because I am very upset with the situation. My female dog, Chloe, who is 4 years of age, experienced an awful situation January 14th when my male jumped on her back. She yelped and started to walk wobbly for a few days and then within a week her hind legs were paralyzed. I immediately took her to a neurologist and after an MRI it was confirmed she had an "acute" herniated disc compressing her spine 80%. The surgeon reiterated how this was an acute and "traumatic" injury, however with an emergency hemi lamenectomy, Chloe would be able to walk again and had a high chance of recovery. 13 weeks later Chloe is walking again and doing well. 2 APPEALS LATER with letters from my vet and surgeon stating it was clearly from the accident...and Pets Best is still not going to cover any of my claims of which totaed around $8,000 because they are claiming this was not accidental and that she has intervetebral disc disease (IVDD). Dogs known to have IVDD are dashounds, basset hounds, beagles and Shit Tzu. Not a pit bull/bull terrior mix at 4 years old. Prior to this incident Chloe was running, jumping, man

My dog got a surgery due to a stone inside his body. I and my family worried about the surgery and his recovery, but did not think about an expensive payment for the treatment, thanks to Healthy Paws! They provided the reimbursement very quickly without any additional questions or limitations. I highly recommend this insurance.