Don't go another day without it (really, go sign up now)!
When our little lady, Millie, was diagnosed with a mast cell tumor back in April, we were thrown into a cycle of what felt like endless appointments and surgeries and procedures. It was an incredibly difficult time with much to worry about: but the one thing we never thought twice about was vet bills, thanks to ASPCA Insurance. The process for submitting a claim couldn't be easier, the reimbursement couldn't be faster, and the service couldn't be more spectacular (after each claim, the folks at ASPCA call to see how Millie is doing). We are happy to report that Millie is currently cancer free and on the mend, thanks to the topnotch care we were able to afford because of ASPCA. To all pet owners out there: get ASPCA. Fingers crossed your beautiful animal never gets sick, but if they do: you will be as grateful as I am for this spectacular coverage and service.
- INSURER:
ASPCA
- POSTED: 11/14/2017
- BY: Michelle
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Top Notch Service!
I've had to file two claims and both times, the claims were processed incredibly fast. I also appreciated the email communication throughout the process so I knew how things were progressing.
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Janet
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Exceptional Customer Service
I have been very impressed with the customer service provided by ASPCA pet insurance. I have used other per insurance companies and claim processing and turnaround is comparable but since signing up to the most recent follow up call on a claim that I received just today, I have thoroughly enjoyed all of my contact with customer service representatives of this company. They make you feel like ASPCA genuinely cares about your pet and that you're in the know about your pet's claims progress. The member center is easy to navigate and to access as well so you are never left in the dark on where a claim is at along the way, what you're getting reimbursed for and how much you're being reimbursed for. That is very important when dealing with an insurance company that is deducting payments from you monthly: seeing what you're actually paying for. The explanation of benefits is also very well detailed so it really leaves you with no questions to ask. But if you had one, a representative would be able to answer it no problem.
- INSURER:
ASPCA
- POSTED: 11/14/2017
- BY: Sarah
- BREED: Pit Bull
- AGE OF PET: 0 - 3
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Excellent all around!
Great customer service, fast and easy process of claims.
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Anna
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Service and response has been outstanding
As stated above, whether on the phone or in emails, service and response with Embrace has been outstanding. No complaints, only kudos
- INSURER:
Embrace
- POSTED: 11/14/2017
- BY: Lawrence
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Thankful for Trupanion
A year ago my dog was diagnosed with Congestive Heart Failure. She has spent a lot of time in the ER/ICU for oxygen therapy. Trupanion has paid 90% of everything except the exam fees. They even reimbursed me for the equipment so I could do the oxygen therapy at home.
- INSURER:
Trupanion
- POSTED: 11/11/2017
- BY: Sharyn
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Surprisingly Easy and Great Service
Surprisingly in a world where insurance companies try not to pay out, Healthy Paws paid every penny due to us in a timely manner. The process online is simple to submit a claim and you can check the status online too. We got our checks within a month of submitting our claims. Very easy to work with and great service.
- INSURER:
Healthy Paws
- POSTED: 11/11/2017
- BY: cindy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Without Trupanion's help I wouldn't have my precious baby.
I love Trupanion. They are a great pet insurance. I send a form and I get a check faster than you would believe. I love just paying 10% of the actual cost. I never would have been able to pay Benji's expenses on my own. I don't know exactly how much they have paid, but I would say more than $15,000, maybe close to $20,000. His prescriptions alone more than cover the price of the insurance.
Benji has Cushings Disease and Diabetes and almost didn't make it about 9 months ago.
- INSURER:
Trupanion
- POSTED: 11/10/2017
- BY: Barbara
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Caring representative
Wonderful, warm caring representative.
- INSURER:
Trupanion
- POSTED: 11/10/2017
- BY: Darlene
- BREED: Mixed Breed Dog
- AGE OF PET: 0 - 3
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I love Trupanion!
I love trupanion and recommend it to everyone who has a cat or dog, and to all vets. I am a senior citizen on a limited income and a widow, My dog means everything to me!!!! Thank God for Insurance.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Edwinna
- BREED: Dachshund
- AGE OF PET: Over 11 years
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