Not as great as I thought it was.
I’m pretty disappointed. I have paid for my insurance policy over 9 years. I’ve dealt with all the price hikes and as my pup has gotten older, they raise it to such a level, it’s as if they want you change your policy or get rid of it. This year was the first time I ever had to use it. Prior to using insurance, I was told there would be yet ANOTHER price hike next month. Now that I have actually used her insurance, they changed the price yet again for next month to over 50 dollars more. How shady and messed up is that. And they are not making it easy to process the claim. Sure they take your money and raise prices, I get that as my pet ages, but raising it over 50 a month is just absurd. You just want me to give my pet lower coverage so you all don’t have to pay for her treatments. Crappy thing to do to your long time customer.
- INSURER:
Healthy Paws
- POSTED: 07/15/2021
- BY: Sandra
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: Over 11 years
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Best pet insurance anywhere!
I don't have to do anything! My vet has a pre approval feature that I love! I don't have to pay up front and get reimbursed, they check with trupanion on what and how much is covered, and I pay the difference! Best decision I ever made!!! Thank you Trupanion!
- INSURER:
Trupanion
- POSTED: 07/14/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Helpful and friendly customer service.
Helpful and friendly customer service.
- INSURER:
Trupanion
- POSTED: 07/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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It is my first time holding policy with them.
It is my first time holding policy with them. Haven’t used their coverage yet.
- INSURER:
Trupanion
- POSTED: 07/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Quick response personable and helpful!
Quick response, personable and helpful!
- INSURER:
Trupanion
- POSTED: 07/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent service and fast reimbursement
Fortunately, I've only had to file two claims for my dog but both times my claims have been handled expeditiously and my reimbursements have been direct deposited to my bank account within 3-4 days. The claim process was incredibly easy and the regular notifications by Trupanion on the status of my claim was very much appreciated.
- INSURER:
Trupanion
- POSTED: 07/13/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Gave very simple informative answers.
Gave very simple informative answers. Straight to the point and had patience with my repetitive questions
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED: Australian Cattle Dog
- AGE OF PET: 0 - 3
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New customer review
Customer service agent was amazing. Very well informed on the policies and was able to answer all my questions.
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Trupanion has been very good to me
Trupanion has been very good to me
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 7 - 10
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Fast & Easy
Very easy and quick. No effort on my part it was handled from my vet to Trupanion immediately.
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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