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I am very unhappy with your service. I have several outstanding claims from several months ago that I have not received payment for!

no issues so far. Everything has been easy to understand and prompt.

I completed the entire claims process on-line. I find this method to be very easy, efficient and fast. I received a claims explanation and payment to my checking account within three days - outstanding!! This particular claim was for an annual Wellness Exam, vaccinations, heart-worm preventive and tick preventive. Best service I've ever had, thanks much.

I have three dogs enrolled in the Pets Best insurance program. On every occasion claims were processed very fast without any discrepancy on the amount paid from the insurer. I'm very satisfied with Pets Best and recommend it to all dog owners without hesitation.

I think Nationwide does an excellent job, providing service,processing claims and reimbursing for services. Very responsive to questions and concerns as well!

We have some peace that our beloved pet is covered and we have assistance with the cost of everything we need to keep him healthy and live longer. We are thankful for Pets Best Insurance knowing that we are not alone with all the expenses for the life of our pet.

I am so happy to write a review for Nationwide. They are, hands down, the best pet insurance company on the market. Their policy is easy to understand. I have been using them for a year and am very pleased with the processing of claims procedure. It is timely. Sometimes, getting a preixisting condition removed from the policy takes a little longer, but it is not excessive. Recently, I added a puppy, Hope, to my home. The only reason I can afford another dog is because of the pet insurance Nationwide provides. I am so grateful to Nationwide. If anyone is looking for good pet insurance, I highly recommend Nationwide.

Amy (I think her name was Amy) was very helpful and explained exactly what I wanted to know. She was pleasant and polite and personable.

Our Gracie had developed a hot spot and had to receive an allergy shot to help it heal. Pet's Best was super fast with the claim and paid 90% of the cost if the shot. It was super simple to file and we are very satisfied with their customer service experience. Thanks!

When we pay out the money to the veterinarian clinic , it takes way too long to get reimbursed . I have nothing good to say about the company you go through , that are Check goes directly to our account . I have since then switch back to receive a check in the mail .