The best insurance co I ever dealt with polite helpful "Just on the ball " GREAT JOB !!!!!!
They were helpful all the way purchased insurance explained everything in detail. When I filed a claim they were very polite, helpful and concerned about our pet. The claim was processed quickly and paid quickly. I would highly recommend them to anyone who has a pet. THANK YOU !
- INSURER:
Embrace
- POSTED: 12/24/2017
- BY: Capt
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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Excellent Service
Embrace has handled my claims promptly and done exactly as promised. I would definitely recommend them.
- INSURER:
Embrace
- POSTED: 12/22/2017
- BY: Anne
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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No hassle, easy to make a claim and get paid back what they claim.
This was the first time I made a claim and it went very smooth. Easy to put the claim in and they explained everything that was covered and it was all itemized. Payment was fast within 2 weeks of incident.
They even called us when the process was all set and asked how the animal was doing.
Very happy we had this for this unexpected incident right before Christmas.
- INSURER:
ASPCA
- POSTED: 12/19/2017
- BY: Jillian
- BREED: Pug
- AGE OF PET: 7 - 10
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My Roxy is alive because of Trupanion <3
My 10.5 year old Roxy needed emergency abdominal surgery after lots and lots of failed tests and exams for an accidental foreign body ingestion. She didn't have much time when I was given the options between more diagnostic imaging, emergency surgery, or the 'furever' sleep. Thanks to Trupanion and their pre-approval of the surgery costs, she is alive and recovering well 9 hours later. My Roxy is alive because of you Trupanion! Thank you for everything!
- INSURER:
Trupanion
- POSTED: 12/17/2017
- BY: Christen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Phenomenon care and service. Saved my dog twice.
I have two dogs on 90/10 plans for Trupanion. A Jack Russell Terrior mix and a standard Chihuahua. Trupanion has saved my Jack Russell mix dogs life twice due to my dogs sensitivity to vaccines. They were also very prompt and helped my Fiance' s Chihuahua when it developed an eye ulcer. Amazing care and kindness. Most of my claims have been high, this is the first one I was asking putting in a claim for a lab test. The claims representative completed it in one business day.
- INSURER:
Trupanion
- POSTED: 12/14/2017
- BY: KRISTIN
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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It works and is very easy to use.
I made copies of the forms for both dogs and the vet sends it in. Easy peasy.
- INSURER:
Embrace
- POSTED: 12/14/2017
- BY: Bill
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Pre-approval
Carmen the rep i spoke with did her best to find status of a 10+ day old claim -- but also help move forward pre-approval for surgery. Was very pleased with her effort and ability to provide me a timelime for when we'd hear back from Trupanion.
- INSURER:
Trupanion
- POSTED: 12/12/2017
- BY: Nigel
- BREED: Greater Swiss Mountain Dog
- AGE OF PET: 7 - 10
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Very helpful
Everyone has being very helpful. No complaints.
- INSURER:
Trupanion
- POSTED: 12/12/2017
- BY: Eunice
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Wonderful customer service
Great service. Decent coverage. Easy to navigate website. Helpful representatives. Have only had good experiences
- INSURER:
ASPCA
- POSTED: 12/11/2017
- BY: AGJ
- BREED: Australian Shepherd
- AGE OF PET: Over 11 years
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Saved my cat
The rep couldn't have been nicer and put my mind to rest. I recommend Trupanion to people all the time because without it I would not have my very sweet cat right now.
- INSURER:
Trupanion
- POSTED: 12/11/2017
- BY: Lynn
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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