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Friendly on the phone - no discussion - received my reimbursement promptly - was able to photograph receipt and send my e-mail

Healthy Paws is the best pet insurance. Their claim process is simple and payment is quick. We have an epileptic dog and lately his seizures have become more frequent requiring hospitalizations, an MRI, new and additional prescriptions, and additional specialty vet visits. Healthy Paws has paid each and every claim quickly and with no questions asked. We don't know what we would have done without this insurance!

Trupanion has been very good to us, they even put up with my late payments, still trying to get used to living on 2 payments a month being retired! Thanks everyone, we love our 4 legged "Kid" and you are there when she needs medical help! Thanks linda & eddie and madam sophie too... Of course!

Friendly and helpful 😸

Very simple and easy to file a claim form.

Trupanion has always been there for our dogs when we needed it. Great customer service and prompt payment processing, which results in happy pet parents! Thank you for all that you do for pets and pet owners. :)

I like the idea of having my dog protected. Trupanion is a vital service to those of us that both love and need our dogs in the best of health. Thank you!

During a very stressful time both Carmen and Patrick were not only helpful, but very considerate!

Healthy Paws delivers what they say they will. Their website lets clients easily compare costs for various annual deductibles and reimbursement percentages. Once the policy is active, they pay what they say they will, no hassles, no arguments. The website makes it easy to submit claims, you can even set it up to have the reimbursement checks deposited automatically into your bank account My 95-lb dog recently underwent extensive surgery for a torn cruciate ligament in her knee, and not only did Healthy Paws cover all the expenses related to her surgery and hospital stay, but they cover all her rehabilitation (physical therapy, underwater treadmill) which is making all the difference in her quick and strong recovery. When I tell our veterinary care professionals that I have Healthy Paws insurance for our dogs, they are always visibly relieved, because they know I will encourage them to do what is best for my pet, even if it is expensive, because I have the support of a great insurance company behind me. The only suggestion I have is that they re-evaluate what they consider "experimental treatments" (which are not covered under their policies). Stem Cell Therapy is becoming more mainstream, and it would be better for my pets if I could consider that type of treatment if the need arises in the future.

My bully has has his share of problems but embrace has been there the whole way. The process couldn’t be any easier! I have never had a problem with them.