Find and read reviews with confidence

My dental claims were denied for my both of my dalmatians. My first one was a cleaning and an extraction (because she'd damaged it on a bone- which is supposed to be ACCIDENT) and PBI denied it. Said it was neglect! Neglect would have been to allow it to remain! The 2nd one was a cleaning that was also denied because they again said it was Neglect. I wasn't about to put my dog under anesthesia needlessly prior to this so the reason she was getting her teeth cleaned was because there was some tartar. It makes no sense to me whatsoever. Oh and I HAD to post pone her dental cleaning for a bit due to her having several cysts that popped up and the vet said they were a priority. We didn't do them at the same time because we did not want a higher infection risk to be present.

Very friendly individuals who help you through every thing, step by step and in a timely matter.

Very friendly individuals who help you through every thing, step by step and in a timely matter.

My maltese Giovannni is only a year and half old. He came down with Gastrointestinal Issues and had to be hospitalized. I had never submitted a claim for illness and was a little nervous. I called the insurance co when he was in the hospital and explained my situation. The woman was very nice and looked up my policy and told me I should not have any issues with getting my claim paid from what I had told her. She advised me to call my Vet and the hospital to get the last 12 months of records on my Giovanni including doctors notes. She said it would speed up the claim process when I submitted it. Well I submitted less than a week ago and my claim is already approved!! I could not be more pleased with them and I could not have picked a better insurance co!!!

I have submitted several claims within the past year for our Cocopoo puppy (bladder infection, eye infection, etc). Each claim was processed accurately and I was sent a check promptly after processing. I had a question regarding one of my claims and sent an email...I got a response within 72 hours. I'm glad I have pet insurance and I'm glad it's VPI.

Our puppy Lola, ate a sock and needed emergency surgery.Thankfully everything turned at well. Healthy Paws paid our claim very quickly, and Tim, who works for Healthy Paws even followed up to make sure everything went smoothly. We received payment in about one week. I am very happy we chose Healthy Paws and would recommend them to anyone who has a pet.

Our doggie was sick and hospitalized over Christmas vacation and we thought we were going to have to cancel a family trip. She recovered in time for us to go away, but the vet bill was as much as our trip to Florida. I was stressed about it, but when I submitted the claim to Healthy Paws - they paid almost the entire bill in just a few days. I couldn't be more relieved that we decided to buy pet insurance this time around.

I purchased a Healthy Paws Pet Insurance policy for my dog, Clover, not long after adopting her at approximately 8 months old (about 18 months ago). I recently submitted my first claim for a minor surgery that she had to have on her "happy" tail. The process was easy and efficient and the reimbursement check was in the mail to me 2 days after I submitted the claim. I even received a few follow up emails from Healthy Paws to see how she was doing. This is definitely a worthwhile investment and Healthy Paws is an excellent company! Thank you so much!

My 4 yo APBT had a kidney failure and had an emergency surgery that totalled almost 6000. Our claim with Healthy Paws was processed within a couple of HOURS. And they reimbursed us the 80% of the cost! If it wasn't for them, my pup would have been dead, as I wouldn't be able to afford all the diagnostics, medications and hospitalizations. I am endlessly grateful fir such an amazing Customer Service and protecting the one I love. I'm enrolling my husky pup this month and would jot even consider any other insurance! THANK YOU, HEALTHY PAWS, FROM ME AND KILLER:)

This review is way overdue. Last spring we took our cat for a tooth cleaning during which our vet removed multiple teeth. When we went to pick our cat up we were informed he had somehow "hurt" one of his eyes. The next few weeks consisted of visits to a special pet eye doctor and multiple medications daily in an attempt to save the eye. Unfortunately, it had to be removed by a great surgeon at a great pet hospital but at a very great expense. Glad to report our little guy recovered very quickly as though nothing was amiss. Also Healthy Paws reimbursed us - quickly, without any hassles or denial games, for all the bills we had accrued. And that is coming from experience - before we switched to Healthy Paws insurance all we got from our previous coverage was the denial game. Healthy Paws pet insurance is the best.