Very disappointed in change to not being able to change deductible up and down and rate increases especially in these difficult times.
Very disappointed in change to not being able to change deductible up and down and rate increases, especially in these difficult times. have had minimal claims and when I did, Trupanion made it very hard to get reimbursement.
Cheryl was wonderful. she went above and beyond, so this score is passed in the company itself. Cheryl was patient, compassionate and knowledgeable. i would give her a score of 10.
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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She was knowledgeable and friendly.
She was knowledgeable and friendly.
- INSURER:
Trupanion
- POSTED: 12/03/2020
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Tanya was super personable respectful and direct.
Tanya was super personable, respectful, and direct. I had questions, she had answers, and we were able to move forward with submitting our claim.
- INSURER:
Trupanion
- POSTED: 12/03/2020
- BY:
- BREED: Italian Greyhound
- AGE OF PET: 7 - 10
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Very transparent company with all policy info clearly posted.
Very transparent company, with all policy info clearly posted.
- INSURER:
Trupanion
- POSTED: 12/02/2020
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Trupanion Easy Process
Except for a mistake made in filing by the Vet's office this was a smooth, transparent process. I was disappointed that the amount e paid was applied to Ranger's deductible cost, mostly because I thought we had met that criterion. Apparently deductibles are "per event" and not cumulative for the year. Oh well!
- INSURER:
Trupanion
- POSTED: 11/29/2020
- BY: Mark
- BREED:
- AGE OF PET: 7 - 10
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Love the insurance
So easy to submit a claim. I like that I receive updates during the review process as well.
- INSURER:
Trupanion
- POSTED: 11/25/2020
- BY: Pat
- BREED:
- AGE OF PET: 7 - 10
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They love their job
Excellent service, well trained personnel, plus they love their job
- INSURER:
AKC
- POSTED: 11/25/2020
- BY: J
- BREED:
- AGE OF PET: 0 - 3
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I am so happy that I decided to go with Trupanion as my first-ever pet insurance provider!
I am so happy that I decided to go with Trupanion as my first-ever pet insurance provider!
It is so easy to submit claims, and if I ever have a question, knowledgeable and friendly help is right there.
Thank you, and keep up the great work.
- INSURER:
Trupanion
- POSTED: 11/22/2020
- BY: Nancy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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