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Braco had an obstruction and needed emergency surgery.

Braco had an obstruction and needed emergency surgery.

I was not going to purchase pet insurance when Lucky came into our family... once he became a part of our family(2 days later) I researched all the options out there and chose Embrace. Best Customer/claims service,ever. If you love your pet like family, Embrace is the way to go... don't forget to purchase the wellness benefits... no surprises.

I enrolled Cannoli my 9 year-old Siamese-- really without any reason to-- his health was 100% perfect. Five months after enrollment, I felt a weird little lump while grooming him. Long story short, he had a mast cell tumor and had to have surgery. He's doing great now! I wish I had not set the deductible so high just to save truly a FEW dollars each month..Trupanion does not cover the exam fees, so I had to pay the $650 deductible and exam fees. Those items plus the surgery came to $1999 (which really isn't bad!); Trupanion reimbursed 90%, which all told came to a bit over half of the total. Still great! Just wish I'd set a lower deducible. I recommend really doing the math when you are deciding on your deductible. Oh- and I got the check before the stitches were out!!

I enrolled Cannoli my 9 year-old Siamese-- really without any reason to-- his health was 100% perfect. Five months after enrollment, I felt a weird little lump while grooming him. Long story short, he had a mast cell tumor and had to have surgery. He's doing great now! I wish I had not set the deductible so high just to save truly a FEW dollars each month..Trupanion does not cover the exam fees, so I had to pay the $650 deductible and exam fees. Those items plus the surgery came to $1999 (which really isn't bad!); Trupanion reimbursed 90%, which all told came to a bit over half of the total. Still great! Just wish I'd set a lower deducible. I recommend really doing the math when you are deciding on your deductible. Oh- and I got the check before the stitches were out!!

We have the major medical policy for our English Springer Spaniel, so when she needed orthopedic surgery, we were relieved that we had insurance. VIP handled our claim and we were more over joyed at the reimbursement. They handled the claim fast and efficiently and our output in monies was very minimal. As in humans, it is important to have health insurance for our animals and VIP is exceptional with its customer service, evaluation and payments. It is very much worth the premiums that are paid. Thank you for being there!

My cat had 2 collapsing episodes within 5 months of each other and each time I contacted Trupanion to file a claim the representatives were always so helpful. They walked me through the process and made it very easy for me. My claim this last time was completed and money was in my account in just a couple days. I feel that Trupanion is a great pet insurance company.

My cat had 2 collapsing episodes within 5 months of each other and each time I contacted Trupanion to file a claim the representatives were always so helpful. They walked me through the process and made it very easy for me. My claim this last time was completed and money was in my account in just a couple days. I feel that Trupanion is a great pet insurance company.

Happy with response to submitted claims. Not happy with the large increase after 1 year

Happy with response to submitted claims. Not happy with the large increase after 1 year