Find and read reviews with confidence

Excellent customer service.

June 2015 my Star turned 6 years old! The realization of her being with me today is truly due to the amazing team of doctors and staff at Bridgewater Veterinary Hospital located in Bridgewater, New Jersey and TRUPANION Shortly after enrolling Star with TRUPANION she became very ill and the past 6 years has been diagnosed with numerous health issues: Incurable internal bacteria – IBD – allergies to food & vaccinations – bleeding ulcers- pancreatitis - inflammation of the gallbladder. all of which is now controllable with daily medications. TRUPANION has paid over $ 27, 000.00 towards her medical bills. All my claims were processed and checks were mailed out within 7 days of receiving the invoice. Trupanion helped BVH fight the fight because I didn't have to worry about the financial end , I just focus on loving Star through it . I planned for the “what if’s” and it paid off – the doctors have Star on a plan now that is managing her illnesses and for Star … She is wagging her tail and playing everyday!! Thank you TRUPANION for being apart of the process and truly standing behind what your company stands for : “ no limits on cost for illnesses” and “ not changing the cost of her deductible “ or “ increase her monthly fee because she is ill” My Star success is due to BVH & TRUPANION working together! Thank you TRUPANION for providing , not just Star, but all pets with a chance to become healthy when the “what ifs” happens!!

June 2015 my Star turned 6 years old! The realization of her being with me today is truly due to the amazing team of doctors and staff at Bridgewater Veterinary Hospital located in Bridgewater, New Jersey and TRUPANION Shortly after enrolling Star with TRUPANION she became very ill and the past 6 years has been diagnosed with numerous health issues: Incurable internal bacteria – IBD – allergies to food & vaccinations – bleeding ulcers- pancreatitis - inflammation of the gallbladder. all of which is now controllable with daily medications. TRUPANION has paid over $ 27, 000.00 towards her medical bills. All my claims were processed and checks were mailed out within 7 days of receiving the invoice. Trupanion helped BVH fight the fight because I didn't have to worry about the financial end , I just focus on loving Star through it . I planned for the “what if’s” and it paid off – the doctors have Star on a plan now that is managing her illnesses and for Star … She is wagging her tail and playing everyday!! Thank you TRUPANION for being apart of the process and truly standing behind what your company stands for : “ no limits on cost for illnesses” and “ not changing the cost of her deductible “ or “ increase her monthly fee because she is ill” My Star success is due to BVH & TRUPANION working together! Thank you TRUPANION for providing , not just Star, but all pets with a chance to become healthy when the “what ifs” happens!!

THE BEST PET INSURANCE EVER

THE BEST PET INSURANCE EVER

We had our first occasion to use the pet insurance that we have carried on our dog, last month. It was such a relief to know that as the vet bills got higher, the reimbursement checks would soon arrive in the mail. The process was clear, simple, and the payments were prompt. What a relief!

We had our first occasion to use the pet insurance that we have carried on our dog, last month. It was such a relief to know that as the vet bills got higher, the reimbursement checks would soon arrive in the mail. The process was clear, simple, and the payments were prompt. What a relief!

Thankfully I had VPI when Lina, my pit mix was diagnosed with cancer. Her care was top notch and never questioned. The amount reimbursed was a Godsend and I will be forever grateful for their kindness when she died. I still have her sister Toto and she is doing well and I love the check-in emails and reminders of exactly what is available to me as a pet owner. Yes, there are limitations but in the scheme of devastating illnesses I was able to make a much better decision with the options I had available. Toto uses wellness but she too is getting older and I rest assured I can care for her with confidence and VPI

This was a claim that had to be reviewed. It took some time but they honored the claim. We were very pleased how they handled the situation.

I bought this policy thinking I would need it towards the end of life when the dog got older. My 1 1/2 year old dog simple wouldn't move and was whining in pain. I was terrified. After a lot of diagnostic procedures it was determined it had something to do with her joints. We were given medication but no real diagnosis. Luckily after a day or 2 the medication worked and she was back to normal and the bill was over $1400. VPI paid for most of it and I am grateful to have had the foresight to buy the insurance policy.