Claim & care
A few months ago my six-year-old pit was having some stomach issues. I brought her to the vet and the bill was pretty high. Within a week I got a phone call that the claim is being processed - also to see how my dog was… and in another week another phone call saying that the check was on the way and they were following up to see how my dog was feeling once again. This is an amazing company and I am so glad I have health insurance with the ASPCA. My dog is in such good hands XO
- INSURER:
ASPCA
- POSTED: 07/16/2015
- BY: Erin
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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So far, so good!
When we adopted our new puppy I began to look into pet insurance. I had heard that they have gotten better at covering claims. During my search, Embrace came up time and again as a favorite. We just had the puppy spayed, and I submitted my claim under wellness and a few days later it was approved and a check is in the mail. The process was easy. Hoping that it continues.
- INSURER:
Embrace
- POSTED: 07/16/2015
- BY: Lisa
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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I tell complete strangers about Pets Best!
Pet's Best provided excellent service and quick reimbursement. I gladly pay the premiums because am always confident that I can afford the vet care my german shepherds need.
- INSURER:
Pets Best
- POSTED: 07/16/2015
- BY: Sally
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Compassionate and Helpful
Trupanion is the best. The unthinkable happened to our 8 month old puppy Nicki. She was run over in our driveway. Her chances looked very slim however her surgeons and doctors at Red Bank Veterinarian Hospital mended her breaks and injuries. From the date. From the accident date of June 23 through today Trupanion has been compassionate, thoughtful, informative, and prompt with regard to our situation and insurance needs. Nicki is on her way to recovery and her claims have already been paid by Trupanion. They're actually quicker at settling claims than my personal medical insurer.
- INSURER:
Trupanion Canada
- POSTED: 07/15/2015
- BY: Mary
- BREED: Labrador Mix
- AGE OF PET: 0 - 3
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Compassionate and Helpful
Trupanion is the best. The unthinkable happened to our 8 month old puppy Nicki. She was run over in our driveway. Her chances looked very slim however her surgeons and doctors at Red Bank Veterinarian Hospital mended her breaks and injuries. From the date. From the accident date of June 23 through today Trupanion has been compassionate, thoughtful, informative, and prompt with regard to our situation and insurance needs. Nicki is on her way to recovery and her claims have already been paid by Trupanion. They're actually quicker at settling claims than my personal medical insurer.
- INSURER:
Trupanion
- POSTED: 07/15/2015
- BY: Mary
- BREED: Labrador Mix
- AGE OF PET: 0 - 3
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Cost reimbursement
Invoice processed quickly. Payment receipt time was a bit lengthy. Opted for direct deposit
- INSURER:
Trupanion Canada
- POSTED: 07/15/2015
- BY: Tom
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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Cost reimbursement
Invoice processed quickly. Payment receipt time was a bit lengthy. Opted for direct deposit
- INSURER:
Trupanion
- POSTED: 07/15/2015
- BY: Tom
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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Excellent Customer Service!
Our lab mix, Jaz, needed surgery to repair a torn ACL. Very expensive. The claims I submitted related to this surgery were acknowledged within 24 hours and paid within 8 days! No problems, or issues. They even sent a follow up email to check on how Jaz was doing after the surgery! Great customer service. Great company.
- INSURER:
Healthy Paws
- POSTED: 07/14/2015
- BY: Sheila
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Outstanding
Professional and caring. QUICK action on claim and good customer service Department
- INSURER:
Trupanion
- POSTED: 07/13/2015
- BY: Carl
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Outstanding
Professional and caring. QUICK action on claim and good customer service Department
- INSURER:
Trupanion Canada
- POSTED: 07/13/2015
- BY: Carl
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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