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I decided to get pet insurance for my yorkie last year at the age of 7. At that time I researched my options and Trupanion seemed like the best one. They had no lifetime or yearly maximum payouts and they seemed to cover everything except pre-existing conditions (no company I found covers these). Well the proof is in the pudding. This year my yorkie was diagnosed with IBD and protein losing enteropathy. His case has been a difficult one to treat and the bills have been pouring in. Trupanion has been great in reimbursing me quickly and they do cover almost all of it at 90%, just as the contract says! Without Trupanion, on top of worrying about my dog's health, I'd also be worrying about how to pay all the bills. Their customer service is fantastic and they truly do care about and love the animals they insure!

I decided to get pet insurance for my yorkie last year at the age of 7. At that time I researched my options and Trupanion seemed like the best one. They had no lifetime or yearly maximum payouts and they seemed to cover everything except pre-existing conditions (no company I found covers these). Well the proof is in the pudding. This year my yorkie was diagnosed with IBD and protein losing enteropathy. His case has been a difficult one to treat and the bills have been pouring in. Trupanion has been great in reimbursing me quickly and they do cover almost all of it at 90%, just as the contract says! Without Trupanion, on top of worrying about my dog's health, I'd also be worrying about how to pay all the bills. Their customer service is fantastic and they truly do care about and love the animals they insure!

I submitted a claim online for the wellness program. The review and approval for the claim was fast and efficient. The program is absolutely wonderful, and I am very happy that I added it onto the base policy.

Excellent service and understanding from company

Excellent service and understanding from company

It is very easy to file a claim and Trupanion processes the claim very fast.

I am the proud momma of an all black DSH two year old cat. My husband, five year old twins(at the time) and myself adopted Toby from a local shelter. We showered him with toys, play time and lots of love from Day 1. We quickly realized though, that as much as we spent all our free time on being with him and learning to care for him, Toby liked to eat things he shouldn't. This past September, We woke up one morning and Toby had gotten sick through the night. Long to short, after several doctor visits and test, we learned that Toby had eaten a toy and was in need of surgery. Unfortunately, we had not begun our policy yet. After that experience, we knew that we had a little fireball on our hands and we needed peace of mind. Fortunately, Toby did very well and came through with flying colors. He recouped from his surgery and is doing very well. As diligent as we are, we have had two other scares where we were afraid he ate something. Fortunately, he hadn't but knowing that we had the insurance company to help us and support us was a relief. They took care of his medical bills and even called to make sure we were happy with our coverage and if they could have done more for us. Thank you ASPCA for allowing us to take such good care of our fur-baby!

With my poor guy needing surgery once for eating foreign items I decided to bite the bullet and buy Pet Insurance. I liked the options of this insurance over the various other pet insurances. I called and write away my Deuce was covered. A week later Deuce was in need of yet another surgery after being so careful! Dogs will be dogs and that's what an agent told me when I called. My claim process went super quick and I had no issues! I even had a courtesy call seeing how Deuce was doing and to make sure I was happy with the process. I even get calls from time to time just to do a quick check in when they don't have to. Would highly recommend!! They let me choose my package with no pressure to get the better one, they were just happy to have our dog covered instantly!

I have been constantly impressed by this company. Unfortunately our doberman had had forelimb lameness in the past and it has become chronic. Lately he developed iliopsoas syndrome in his hind legs. So we go to physical therapy twice a week to help him get well. Embrace sends my reimbursement checks in very reasonable time, I have spread the word to everyone about this company.

My 10 YO German Shepherd has on going health issues (e.g. pyoderma, hip displasia and low thyroid function)that require constant care (and sometimes expensive medications) to keep him comfortable and healthy. Pets Best is a valued ally in keeping my Gunnar a happy boy!