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"I have 3 rescue cats. All of them young and related. They are indoor only cats but that doesn't mean they don't have accidents, illnesses, and regularly need to see their Vet for wellness visits. I learned a long time ago that you need to have really good pet insurance. Pets Best is by far the most comprehensive pet insurance I've had. They are very transparent with your costs and reimbursements. They are easy to get in touch with for assistance and I find filing a claim online to be simple and straightforward. My male cat dislocated his knee and had to have major surgery which was expensive. Pets Best covered this. We have no idea how he did it but at 2 years old, he clearly believed he could fly. Perhaps he had to learn the hard way that he's not a bird. His mother and sister suffered from urine crystals and we have been working with our Vet to clear this up as the little girl cat developed stones, which is quite serious. Pets Best covered their tests and medications which is substantial. Pets Best is an essential for my ability to take care of my cats. They allow me to keep my fur babies in excellent health. I am very pleased with their service. "

I have two middle-aged dogs. One is on several medicines that are covered by MetLife. (Unlike many of my human meds) one of my dogs needed a knee surgery this year that was $4200. Right at Christmas time. I submitted the claim Monday and MetLife had 80% of the cost of the surgery in my bank account on Friday. ( better than human insurance) I’ve always found it very simple to fill out their submission forms and have been very happy with MetLife overall., I don’t think I’ll ever own a dog again without pet insurance and will most certainly go to Met life because of my recent experience .

"Reccie is a miniature Dachshund. She had several visits to ER and her regular vet for blood in her urine & bladder infections during 2024. We bundled the claims and submitted all at once and payments were made promptly. She (and her parents) are happy! "

We chose this insurance first 5 years all good a few claims but that is what you pay for …. Right? Last year insurance premiums were about to go up 70% REALLY !!!! We chose to drop coverage from $15,000.00 to 10,000.00. Lo and behold this year our dogs insurance is going up from a little over a thousand dollars a year to $1660.00 a year REALLY….. so I guess they just keep bumping it up until a person either gets pissed off and cancels or to be able to afford it a person keeps dropping the coverage until it’s pointless to have it at all but they still sucked the coverage out of you for 5 plus years when your pup is at their best …. Young and healthy. This is so sad thus company is not for the pet it’s for their corporate greed I would not recommend them to anyone. Should have stayed with Trupanion

Pet Best is allays there for my dog health problem. They really care about pets

Easy on line filing with fast turn around

As pet owners, we all want the best for our furry companions, and for us, that includes making sure our dog is covered in case of unexpected health issues. Our eight-year-old chocolate lab is a beloved member of our family, and thanks to Healthy Paws Pet Insurance, we've been able to focus on his care rather than worrying about the financial side of things. We've had to use our Healthy Paws coverage twice over the years, and both experiences have been nothing short of exceptional. Their customer service team is friendly, knowledgeable, and always willing to go the extra mile. In both instances, they quickly verified our coverage and provided us with much-needed reassurance about what would be covered, which eased a lot of the stress during tough times. Submitting claims is incredibly easy and user-friendly. What really stood out to us was how quickly Healthy Paws processed and paid our claims—within just a few days of submission. This efficiency allowed us to focus on our dog's recovery without the added worry of financial strain. Having Healthy Paws gives us peace of mind knowing that we can provide the best care for our dog without hesitation. For anyone considering pet insurance, we can't recommend Healthy Paws enough. It's not just insurance—it's a safety net for the moments when you need it most. Healthy Paws truly understands that pets are family, and their exceptional service reflects that every step of the way.

For my first claim I was impressed with how quickly and easily I was compensated. I expected there would be a big fight for my puppy who had to have his kidney removed. I expected them to say it was related to a broken leg suffered from a dog attack which happened right before I signed up for insurance. When you call customer service for any enquires someone pleasant actually answers the phone! The monthly rates are very reasonable and the claim portal is very easy to navigate. I plan on staying enrolled for the life of my dog as long as rates doing go through the roof like other pet insurance plans I've used.

A couple years ago one of my dogs became very sick. She spent multiple nights in hospital, having tests done and medications administered, while we tried to figure out why she was so sick. Through the process we discovered that she had very advanced lymphoma and an inoperable tumor that was causing lots of pain and sickness. We had to make the difficult decision to put her to sleep. Knowing I had Pets Best Insurance made the process so much smoother. Knowing I wasn't going to be out thousands of dollars, and in debit, on top of already loosing my first puppy I had raised for 6yrs was definitely a relief during that difficult time.

"This is our first time having pet insurance and after doing some comparison shopping and speaking with other pet owners, we chose PetsBest, and are glad we did. We elected both wellness and illness policies, and have made claims under both of them. All claims have been processed promptly, with good communication keeping us apprised of the status. The claim submission process is simple, straightforward, and takes just minutes. Bottom line - this has been a very good experience for us and we highly recommend PetsBest to others. "