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Pets Best has always been very quick to respond to my questions or claims. The payout is great!

I have been using Pets Best Insurance for my dog since I rescued her at age 3 in 2020. I have submitted claims for bloodwork, surgeries, dentistry, etc for 5 years now with no issues. The ease of submitting claims and payment payouts are quick, explained thoroughly and I am completely satisfied with my pet’s insurance policy and coverage.

Pet’s Beat has been with me and my pets for several years now. They are so fast and responsive, and most importantly very fair. They are worth every penny of premium and it’s because of them that I don’t hesitate to take my pets to the vet because I know they will support me as much as possible. If not for them, my pets would not be healthy!

Nearly all claims submitted over 2+ years were denied outright or when paid the reimbursement was a fraction of what we paid to our veterinarian. Even with partial reimbursement when our dog had pneumonia and our cat had skin lesions we never came close to the amounts we paid for premiums. We would have better better off just paying the vet bills with no insurance rather than paying the premiums.

I have a senior dog with arthritis and a heart condition, so I have had a lot of claims with Pets Best. The claims process is super easy and Pets Best has paid all of my claims without question. I highly recommend Pets Best.

I was so worried about having to pay for a large emergency surgical bill up front. I didn't have time to reach out to insurance since my dog was suddenly paralyzed in his back legs. I put the $9k deposit on my credit card to rush my dog to emergency surgery -- I crossed my fingers that insurance would cover it. I've read some horrifying stories about claim delays and rejections so I was a bit anxious. However, I cannot recommend Pets Best enough. They're significantly cheaper than all competitors for the same coverage and approved my claim in just over a week from submission. Not a single line on the invoice (from medications to the operation) was rejected from coverage. Pet insurance is something you buy and hope to never use. Thankfully, I had Pets Best during what was one of the most traumatic experiences for me. I've read too many heartbreaking stories of people having to put their pet down because they couldn't afford care. I'm glad that I wasn't in that position.

"My Siberian had TPLO surgeries on both knees and PetsBest covered BOTH knees which a lot of companies won't do. I've been with PetsBest for many years and have never had an issue with them. My two previous huskies were epileptic and PetsBest insurance covered their medication, CT scans, and other medical necessities. "

I have had pets plus us and my dog Benito for 5 years. I applied for this insurance upon welcoming our family frenchie into our home and I have never had to use it up until now, and let me just say that while our doggie has never had any serious health concerns the unexpected happened and pets plus us made it so easy the whole way through this lengthy process of trying to figure out what was going on with our pet and further more when i was unsure of how to proceed with certain claims i was able to call customer service and talk to a real life person who not only guided me through the claim for reimbursement but was compassionate in asking me how my dog and myself were doing while figuring out care. that was an extra that i truly wasn't expecting but it felt good to know that i was being viewed as more than a claim. I highly recommend them not only is the coverage great but so is the customer service and the process is incredibly easy. Thank you pets plus for making a scary situation a whole lot easier to go through. Ps: Benito is going to be A-ok after some treatments that I can afford for him thanks to his coverage!!

We signed up for pet insurance a year ago. We got denied our claim the first time we had to use it. You are better off putting money in savings for pet insurance than paying for a corrupt business that chooses what it wants to pay. My dog had NO pre-existing condition. My dog got his first ear infection, and he was denied. Now, we lose money paying monthly pet insurance and a vet bill. Do you think they would offer us a refund? Absolutely not! SCAM SCAM: The best advice I can give is to avoid this company.

I have a labradoodle that loves to eat absolutely anything! (including socks) He has already had 2 surgeries to remove contents from his intestines and stomach. The first surgery, we did not have insurance. We decided that since he loved eating everything, we probably needed to get insurance for him. After doing some research, we decided to go with and Accident & Illness Plan through Pets Best. They have been extremely easy to work with and have reviewed and paid, or applied to our deductible, every claim we have had to submit on our labradoodle. We highly recommend giving them a try!