Compassionate Team
I have had MetLife for my dog for years. Unfortunately, he recently fell ill suddenly and passed away. The claim process was very easy. Every time I spoke to someone, they were very kind, compassionate, and explained the claim process thoroughly. I received reimbursement according to my plan without issue. I would recommend and use this carrier for pet insurance in the future!
- INSURER:
MetLife
- POSTED: 07/13/2024
- BY: Giselle
- BREED: Olde English Bulldogge
- AGE OF PET: 7 - 10
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Healthy Paws a Special Thank you!
Healthy Paws has once again came to my rescue. I have a little yorkie who turns one year on July 24th. She needed surgery and Healthy Paws provided the coverage. I cannot express my gratitude and the compassion that I received from the Healthy Paws staff. Thank you with all my heart. Judy
- INSURER:
Healthy Paws
- VETERINARIAN:
Dr. Jared Corin
- POSTED: 07/11/2024
- BY: Sasha
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Excellent service
My dog has had several serious illnesses Ashe has aged forward and everonehasnrencostly it was so reassuring knowing that HP was there to guarantee his care
- INSURER:
Healthy Paws
- VETERINARIAN:
Blue pearl
- POSTED: 07/09/2024
- BY: Mary
- BREED: Dachshund (Wire Haired)
- AGE OF PET: Over 11 years
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Worst Company Ever
Farmers Insurance is great. Pet Best is THE WORST. Nothing but incompetence across the board
- INSURER:
Pets Best
- POSTED: 07/07/2024
- BY: Noneof
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
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Reimbursement does NOT happen
This pet insurance claims a dog's "tartar" as a pre-existing illness and does not cover teeth cleaning for prevention. It's ridiculous. I will NOT recommend this insurance to anyone because they are too busy to find a "pre-existing" condition and are unwilling to pay. It's not morally good company.
- INSURER:
Embrace
- POSTED: 07/02/2024
- BY: Kay
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Very happy with Healthy Paws
I've been with Healthy Paws for several years now and only recently needed to submit claims for my aging doggy. In every instance, I have been very very happy with the immediate response and conclusion. It was simple and quick and the agents working were always so friendly and answered any questions. Their customer service is definitely exceptional. We are VERY happy with Healthy Paws. I recommended them to my sister with two dogs as well.
- INSURER:
Healthy Paws
- POSTED: 06/05/2024
- BY: Lily
- BREED: Cavapoo
- AGE OF PET: 7 - 10
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DON'T USE THEM
My dog had a piece of glass in her foot and they denied the claim saying it was a routine checkup. Are you kidding me?? Someone should report this people.
- INSURER:
Pets Best
- POSTED: 06/05/2024
- BY: Mark
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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Great Insurance
I was reluctant to get insurance for my newly adopted furry baby, as I had pet insurance on my previous dog, with another carrier, and they would never reimburse any expenses. A friend told me about MetLife and that she was pleased, so when I adopted my new furry baby, I thought I would give it a shot. I have had an excellent experience with MetLife's coverage so far and would highly recommend them. In fact, I told a good friend about MetLife's pet insurance, and she purchased it as well and is also very pleased. It is good honest coverage. They cover what the plain advertises it will cover, and customer service is friendly and knowledgeable.
- INSURER:
MetLife
- POSTED: 05/24/2024
- BY: Kat
- BREED: Pug
- AGE OF PET: 4 - 6
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Best decision ever
We have a standard poodle, Barney who is 8 now, but he was quite sick twice. We did not have insurance on him and we called him the $6000 dog. A few months ago we decided to get another, Betty, and I debated on getting insurance,,I decided to get a cheaper plan and called Met life. The man I spoke with told me the better , more expensive plan is good for a puppy and I could always lower it as she got older so I followed his advice. I’m so glad I did. Betty also has been quite sick twice this year and has had 13 claims. All have been handled quickly and every person I have spoke with is so kind. I’m so GLAD I have this policy and I will never drop or downsize it !
- INSURER:
MetLife
- POSTED: 05/21/2024
- BY: Susan
- BREED: Poodle - Standard
- AGE OF PET: 7 - 10
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Excellent coverage and customer service
I am so happy that I decided to purchase pet insurance for my two dogs. While, we always hope to keep our dogs healthy with regular check-ups sometimes accidents happen. Such a thing happened with my 3-year old cocker spaniel. She and my other dog got into a bottle of Advil. The cocker ate some and was very sick. I had to rush her to emergency vet and the two night three day stay was quite expensive. Met Life paid my claim within two weeks and reimbursed most of the claim (less deductible). I'm grateful that I have Met Life Ins or I may have had to make the decision to put my dog down over an accident. I am now a loyal customer for life!
- INSURER:
MetLife
- POSTED: 05/14/2024
- BY: Donna
- BREED: Cocker Spaniel
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Joanne Minichino
I totally agree with the above post. I've rarely had to call regarding a claim not covered. When I've had to there were no problems, everything was explained and gone over with me. I too was going to cancel and was told the same thing. They go above and beyond to help you. I would recommend MetLife Pet Ins. to anyone who asks!