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"It's our 1st time using pet insurance and we are pleasantly surprised about the reasonable cost, as well as the efficient claims process start to finish! (If only HUMAN insurance was as easy!) I have recommended your company to several people!😊

Great customer service. Verry easy to file claims; Clear instructions Readily available help Fast payment. So glad I chose Pet's Best

Our dog recently dislocated her hip and the vet visits were numerous and expensive. Healthy paws was quick to complete the claims and send us our reimbursements.

all 10 claims submitted this year for stander care such as vaccines and two respiratory infections were denied. In NYC where vet services are so expensive I am paying almost $600/year while this insurance only reimburses $40 dollars/year??? Nice profit margins at customer expense. There are better and more effect insurances. I am considering switching as I feel this is taking advantage of the customers.

After getting my puppy, he had some tummy troubles. Pets Best denied all related claims. Because he contracted this illness during the 14 day waiting period it was considered an existing condition. Doesn't matter that my policy effected date was the day I received him. I really regret going with Pets Best.

"Our beautiful samoyed Journey came to our family due to conditions that were not ideal for such a wonderful dog. Each time we had to contact Pet's Best, they explained clearly how the reimbursement would or would not be processed We have been fortunate that Pets Best has been so helpful to us during some serious times."

They have been timely, easy to use, and transparent. They've reimbursed everything their policy states they will. I've been very happy with them.

Basically lots of double talk and bs. Too many hoops to jump through when its time for them to help, except when they take your money.

One hopes never to need to rely on pet insurance, but when the situation arises it is important to know that the company you chose is honest, reliable, dependable and caring about your pet. Healthy Paws is such a company. They have been there for me every step of the way when our dog required unexpected back-to-back surgeries. Their rates are reasonable, their response to questions is swift and their reimbursements are prompt. Furthermore, the process from start to finish is made clear and easy on the Healthy Paws website. We have been subscribers to Healthy Paws for 8 years and they have stood behind their promise throughout.

Claims easy to file but payment back is like 20% will be looking at different insurance