5
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5
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5
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5
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No phone trees reps are quick to answer native English speakers and always professional and kind.
No phone trees, reps are quick to answer, native English speakers, and always professional and kind. This is rare in customer service these days. Please don't ever change to save a buck for the company. This is why I stay with Trupanion.
- INSURER: Trupanion
- POSTED: 05/12/2023
- BY: Anthony
- BREED: Persian
- AGE OF PET: 0 - 3
5
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5
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5
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5
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5
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Professional explained things so I could understand choices due to our fixed income.
Professional, explained things so I could understand choices due to our fixed income.
- INSURER: Trupanion
- POSTED: 05/02/2023
- BY: Marsha
- BREED: Pomeranian
- AGE OF PET: Over 11 years
4
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Because your processing & payment of claims submitted has fallen apart!
Because your processing & payment of claims submitted has fallen apart!! Iâve been waiting 10 days now- where it used to be 48 hrs!
- INSURER: Trupanion
- POSTED: 05/01/2023
- BY: Debbie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10