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This company has a single product - false compassion
Trupanion is a company whose real product is false compassion. They are little more than a bureaucratic machine, one who couldn't care less for the role a pet plays in a family dynamic, and they leverage false tones and engineered kindness under the illusion of care. When attempting to file a claim, secure a pre-approval, or generate support for a pet's condition, policy holders are met with fake manufactured support, only to find any attempts at financial reimbursement and/or payments are met with the actions of a typical insurance company; at any and all costs, find a way to deny the claim.
In my case, failure to secure recent months veterinary history, due to COVID preventing recent visits, provided these financial mercenaries a reason to deny a claim which could have save my young dogs life. Instead, I am now forced to choose between essentially bankrupting myself or letting my beloved pet die of cancer years before he should. That is who Trupanion is - a company who will ultimately force you to choose between your financial stability or the live of a loved one, all the while collecting your premiums en route to supporting their ability to hire more claim reps well versed in false compassion.
You shouldn't only avoid this company, you should actively support their investigation and ultimate demise. They are, in a single word, criminals.
- INSURER: Trupanion
- POSTED: 03/29/2021
- BY: Nico
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 7 - 10
5
out of 5
The best thing we’ve ever done regarding our babies
We have had nothing but excellent response from Trupanion. Our baby has had some internal issues that have not been diagnosed yet. Trupanion has been there every step of the way. Best choice we’ve ever made.
- INSURER: Trupanion
- POSTED: 03/28/2021
- BY: Lori
- BREED: German Shorthaired Pointer
- AGE OF PET: 7 - 10
5
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5
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We love Trupanion
Trupanion is always quick to respond and issue payment. It gives me great piece of mind to know my pet can get the care she needs and I don’t have to worry about how I’ll pay.
- INSURER: Trupanion
- POSTED: 03/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
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5
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Exceeded expectations
My claim was handled very quickly (2 days) and I got more back than I expected. This isn’t my first claim, and over the years (client for 12 years) I’ve never been disappointed with my claims experience.
- INSURER: Trupanion
- POSTED: 03/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10