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Our dog got sick late Saturday night throwing up and then Sunday would not eat or drink. So, we took him to emergency vet on Sunday morning. It was not cheap, but we needed to know what was going. He was still not better feeling better on Monday. Needless to say trips to the vet over 10 day period and our pet was himself. I was not sure how much we would get back, but we go about 75% of what we paid. I will never be without this coverage again.

We are heartbroken that we may have a cancer diagnosis with Maya. I am so grateful she will be under the care of Dr. Greer who is the best in helping in these situations. Trying to keep a positive attitude and just loving Maya every day.

Very pleased with the service and love how easy it is to file a claim. Quick response time also on filed claims.

Healthy Paws was a godsend. Our cat had to have a 5k surgery because he ate a bunch of hair ties. We got healthy paws pet insurance after that. Then our cat ate a toy causing bowel obstruction again, which meant we needed surgery yet again. Surgery was 5k again but Healthy Paws paid out $3,697. Healthy Paws made it easy to send medical records to and we got our claim processed succeessfully in only a few days. They are extremely responsive and professional.

It's expensive if I'm being honest. I have 3 dogs and all are insured. The multiple dog discount is a joke considering the net amount that I pay. And then you have to reach the deductable to receive any money back. And let me say that to meet the deductable you are only credited 90% of each vet bill- so it takes a lot longer to reach then you would think. Overall, Im not sure its worth the benefit of the insurance when I do the math. From an experience perspective, the online form doesn't allow you to write in any comments to the reason for the visit. Which I think is an over sight. The mail in forms were a little better there. It takes about a month to get a check back and if they question something you don't find out until the letter comes which can be over a month from the date that you submitted and then you need to chase down the "why" from your vet and re-submit. Waiting yet another month to receive the money if they approve the why. I find this frustrating. They should email you with the question and have better communication with you. it would speed things up. I do try to make sure my vet gives reason for everything, but I have missed things too. I get that they question things, just frustrated to the length of time and needing to float the vet expense longer. so IDK, I'm on the fence. It's really expensive and it's a lot of work to fill out the paper work- especially if your at the vet every month like I am. I do have some peace of mind that if something horrible happened I can make the choice on what to do that is not driven by finances 100%. But it's really expensive and a lot of work.

Your service has been fast and accurate every single time, over the nine and a half years my pup has been insured with you. I recommend Trupanion to everyone.

Ease of submitting claims and timely reimbursement, very happy with my decision to take advantage of pet insurance made available to me. Also follow up emails to see how my pet is doing shows Nationwide cares.

Thank goodness for trupanion when my poor dachshund needed back surgery. I always recommend trupanion!

Finally got to the point where pet insurance appears to be a must now with the cost of vet care. The first claim was easy to file, responded to quickly and payout was timely. Very happy as a new client!

When we got our two new kitties, we had no idea what to expect. We had never had kittens this young before and I was relieved to see that my employer participated in pet insurance with Nationwide. Getting signed-up was a breeze and all of our customer service needs have been handled promptly with professional courtesy. We highly recommend it for pet owners to provide peace of mind to know their little family members are in good hands.