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Trupanion was exceptional in their concern and handling of Ranger's claim, follow through with the providers, and quick payment. The Claim person on the telephone line expressed true concern for my dog's health and made me feel as though he understood my worry.

We have had Embrace insurance for both of our Lab mixes since our they were pups 4 years ago. We just submitted a claim for hot spots and will be receiving a check for 80% of the bill next week. We have always been very pleased with how easy it is to submit claims and we have always received exactly what our policy dictates based on what hated out of a pet policy. Even though I would consider both our dogs healthy. Being very active outdoor loving labs who spend a lot of time running in the woods, they do get hurt or have minor issues. Even our vet is very impressed with our Embrace insurance and is now recommending it to other patients owners. We also always recommend Embrace to other pet owners.

One of my kitties was diagnosed with sarcoma. I am happy I had the Embrace insurance and was able to do everything possible to get him the best treatment available. Although the insurance reimbursement is caped at US 5,000 and the full cost is higher than that , it was a great help.Reimbursement process was quick and smooth.

I have injury and illness insurance and am glad I invested insurance. My new puppy had ear infections and I got the Trupanion 30 day free trial. They paid for her vet bill even though I hadn't given them a penny. Over 100.00. I finally had to have her allergy tested to see what was causing the recurrent ear infections. Guess what it was milk. I was keeping her away from chicken and grain and it wasn't those things at all. Now I know what it is and can keep her health. It cost $500.00 for the testing and Trupanion paid of $450.00 of that. My dog is 6 lbs. and my husband is over 250lbs, I am always afraid she might get hurt but if she does I know it won't break the bank. The extra 5.00 rider is great too so I can get her aqua or physical or behavioral therapy if she needs it for a very low cost. Pet insurance is great and Trupanion is really a great investment!!

I have injury and illness insurance and am glad I invested insurance. My new puppy had ear infections and I got the Trupanion 30 day free trial. They paid for her vet bill even though I hadn't given them a penny. Over 100.00. I finally had to have her allergy tested to see what was causing the recurrent ear infections. Guess what it was milk. I was keeping her away from chicken and grain and it wasn't those things at all. Now I know what it is and can keep her health. It cost $500.00 for the testing and Trupanion paid of $450.00 of that. My dog is 6 lbs. and my husband is over 250lbs, I am always afraid she might get hurt but if she does I know it won't break the bank. The extra 5.00 rider is great too so I can get her aqua or physical or behavioral therapy if she needs it for a very low cost. Pet insurance is great and Trupanion is really a great investment!!

This company takes your premium and and then after you go to a vet the first time they investigate the health of your dog. my dog had an issue for diarhea beginng in Aug. my dog had this happen two times in her 7 years. they claim it was a preexisting condtion. they also said there was a lot of them and MAYBE THEY WILL REINSTATE AFTER 6 MONTHS.they also took a refund for vet services and put it my deductable. there many people complaining about copany. check you better business beauro

Trupanion is an excellent company that will take care of your precious companion when you need it most. My story involves my 1 year and 1 month old Bernedoodle (Bernese Mountain Dog and Poodle Mix): I noticed Kona was acting strange when she returned from a stay with my mother while I was out of the state I brought Kona into Riverside Animal Hospital in NYC, and Dr. R took the utmost care of Kona. They ran important diagnnostic tests and made sure that Kona was comfortable and at ease. Through the extensive testing, Dr. R found that Kona had swallowed a large piece of red plastic from a ball she tore apart. Since the piece was not astronomically big, we were able to give Kona the proper medication allotted by the Doctor, and she passed the piece of plastic the next day. I am forever grateful that Trupanion was there for me and Kona while we needed to do extensive testing and diagnostics. Without Trupanion, I would not be able to provide Kona with the best care that can be offered. Thank you Trupanion.

Trupanion is an excellent company that will take care of your precious companion when you need it most. My story involves my 1 year and 1 month old Bernedoodle (Bernese Mountain Dog and Poodle Mix): I noticed Kona was acting strange when she returned from a stay with my mother while I was out of the state I brought Kona into Riverside Animal Hospital in NYC, and Dr. R took the utmost care of Kona. They ran important diagnnostic tests and made sure that Kona was comfortable and at ease. Through the extensive testing, Dr. R found that Kona had swallowed a large piece of red plastic from a ball she tore apart. Since the piece was not astronomically big, we were able to give Kona the proper medication allotted by the Doctor, and she passed the piece of plastic the next day. I am forever grateful that Trupanion was there for me and Kona while we needed to do extensive testing and diagnostics. Without Trupanion, I would not be able to provide Kona with the best care that can be offered. Thank you Trupanion.

My 11 month mini schnauzer puppy was vomiting one morning and would not eat anything.. I took her to the vet right away to get treated.. we found out later that she must have swallowed something and it was stuck in her tummy.. thankfully it did pass after a day and she got better in few days and is back to her happy old self now.. It was our third visit to the vet this year and thankfully we had Healthy Paws Insurance to help cover the cost..They put my mind at ease, I would recommend them to any pet owner!

We have had this insurance for over 12 years, without any major claims until now. Premium is about $1800 annually for two dogs. This year we had two big claims, 1. bowel obstruction, 2. growth on splean. They use a very outdated UCR payment schedule. Basically, they only pay a portion of what these services cost 10 years ago. They paid only about 35% of the actual bill for these two major claims. After review, this VPI is not worth the premium. Spent more on this insurance than our regular vet bills. We will not be renewing.