Because I believe in you to help us with our family
Because I believe in you to help us with our family
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Toni
- BREED: Bengal
- AGE OF PET: 0 - 3
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Pet Insurance
Representative was very knowledgeable and patient. Explained the coverage thoroughly. Pleasant to speak with and was able to answer any and all questions
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Dawn
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Great customer service!
So far the customer service has been amazing. All three of the people I've spoken with so far (Jessica, Pam and Stephen) have all been wonderful. Excited to have little Whiskey covered by Trupanion!
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Courtney
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Professional
Professionalism of agent who provided all the information at my initial phone call
- INSURER:
Trupanion Canada
- POSTED: 01/26/2023
- BY: Barbara
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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Trupanion handled my dogâs emergency promptly.
Trupanion handled my dogâs emergency promptly.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Ana
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Actively Looking for Alternatives
I brought my dog to the vet specifically after the coverage began but because symptoms from another illness were present, I still had to pay the full bill. When I reached out to gain clarification to not have this happen in the future, the agent was curt and I asked to disconnect the chat immediately. I felt as if I was being probed for fraud rather than getting clarity on my first claim, which was triggering. Iâm actively trying to find alternative insurance for my pet.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Allison
- BREED:
- AGE OF PET: 0 - 3
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Very professional friendly and extremely helpful.
Very professional, friendly, and extremely helpful.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Carol
- BREED: Miniature Schnauzer
- AGE OF PET: 0 - 3
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We used Trupanion for an earlier dog and you were fantastic.
We used Trupanion for an earlier dog and you were fantastic.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Richard
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Ease of Website
Website was easy to navigate
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Barbara
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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