Emergency claim
Our mini Dachshund became very sick very quickly and we had to take her to the emergency vet where she had tests done and was held over night and given medication. ASPCA Pet insurance makes filing claims so simple. I was able to submit it right away and was very pleased with the amount we were reimbursed for this very high vet bill!
- INSURER:
ASPCA
- POSTED: 12/09/2015
- BY: Angela
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Thank you ASPCA Pet Insurance!
ASPCA was so very kind when I explained Genaveve's illness. After several studies, the hospital explained that she likely has steroid responsive meningitis. We were heartbroken but remain optimistic. Genaveve is still on prednisone and is doing better. She is monitored closely. ASPCA has been through this with us all the way and continues to be. I'm so grateful to them in the way they handled our claims and gave us emotional support as well. Thank you ASPCA! Jennie
- INSURER:
ASPCA
- POSTED: 12/04/2015
- BY: Jennie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great start with Figo
Buckle up; this is a long one.Some years ago, we considered insurance coverage for our dog, but opted at the time not to purchase because it didn't make sense from a value standpoint, most particularly because the plans available then only seemed to pay what they felt like paying (a.k.a. usual and customary rates).
More recently, with two dogs now, we felt it worth re-investigating the state of the offerings, and were happy to find that there are some more reasonable choices now. I'm posting here because a) I find value in what we discovered, and b) the concept of insurance works best when the risk is spread across many participants.
Primary factors in our having chosen Figo -- even though they don't offer bovine coverage (that's cows, btw), which is fine because we don't have any of those:
- Payment based on vet bill (vs usual and customary), reasoning is self explanatory;
- Annual deductable (vs per incident), reasoning is that you don't want to start the clock over for each separate incident, and premiums should be lower with a per incident deductable, but they don’t seem to be;
- Inclusion of exam fee (vs NOT), reasoning, it is part of the spend, so why don't others count this?!
- Alternative treatments are covered (though I’m not expecting to use any);
- No maximum lifetime payout;
- Option to have no maximum annual payout (thought this option costs a little more);
- Reasonable premium (competitive, relative to at-best comparable plans from other providers).
Figo is new, so with that comes some newer thinking around old product. Namely, they’ve got a modernized wrapper around the claims filing process and document management -- all online via the pet cloud. I initially pooh pooh’d that, since it is just a set of online folders (is it for us or for them?), but having records all organized online is turning out to be nice, compared to paper folders in my file cabinet.
And while we are relatively new customers, we’ve had positive experience so far. They’ve been accessible and responsive to suggestions; our first claim was processed (toward deductable) quickly and painlessly, and our patient got a nice get well card in the mail. We really purchased this for anything major that might come along, so we're happy with the peace of mind at a reasonable price.
I'm giving Figo a rating of 10 so it gets placed where it should in the rankings, which are otherwise inflated. (There is always room for improvement, so nobody should really be gett
- INSURER:
Figo
- POSTED: 12/04/2015
- BY: Eric
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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This is a good service
My cat had an ear infection and it required 3 visits and 2 rounds of 'at home' medication. We received checks promptly after our payments to the vet.
- INSURER:
ASPCA
- POSTED: 12/03/2015
- BY: Michael
- BREED: Domestic Mediumhair
- AGE OF PET: Over 11 years
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Definitely not disappointed
My cat really scared me with her vomiting, diarrhea and not eating. I rushed her to my vet and they did a few tests. The result was a blockage in her bowel and to let it pass on its own. I was grateful I had ASPCA pet insurance on her. Tests on pets or humans is expensive. Then after I submitted my claim, I was informed that they were sending a reimbursement! Wow! Faster than human insurance! And then they called to see how she was doing. Really? Wow again! I'm referring this insurance to my friends who collect cats..LOL
- INSURER:
ASPCA
- POSTED: 12/03/2015
- BY: Barbara
- BREED: Calico
- AGE OF PET: Over 11 years
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No stress customer relations!
The process couldn't have been easier. I downloaded a claim form, took it to the vet who faxed it to Trupanion. I received an email that the claim had been received and in a very short time, another email that my claim had been processed. Two days later, the check was in my mailbox! I highly recommend Trupanion as a company that stands by its promises and it's pets and their owners.
- INSURER:
Trupanion
- POSTED: 12/03/2015
- BY: Lorraine
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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No stress customer relations!
The process couldn't have been easier. I downloaded a claim form, took it to the vet who faxed it to Trupanion. I received an email that the claim had been received and in a very short time, another email that my claim had been processed. Two days later, the check was in my mailbox! I highly recommend Trupanion as a company that stands by its promises and it's pets and their owners.
- INSURER:
Trupanion Canada
- POSTED: 12/03/2015
- BY: Lorraine
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Very satisfied with Pets Best
I have been with Pets Best since 2009, and overall my experience has been a very good one. The representatives are very pleasant, I get reimbursed in a short amount of time, and to have this insurance gives me reassurance in affording my dogs' healthcare. I find Pets Best costs to be reasonable, as compared to other companies. It's essential to have Pet Coverage, because we all know how expensive a vet visit can be.
- INSURER:
Pets Best
- POSTED: 12/02/2015
- BY: Michelle
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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There for me and my Cat when we needed them most.
We just experienced the nightmare of losing our young cat. However, Trupanion's warmth, responsiveness and comprehensive coverage gave us the confidence that we could provide whatever care and services my kitty, Crosby, needed. Ultimately, I had to realize that even though Crosby had all of the financial resources that he needed, no amount of money could save him :( Trupanion lived up to their claims and covered 90% of all eligible costs and even pre-authorized care within an hour of Crosby getting to the ER. Reimbursements to claims were handled within 24 hrs. I have and will continue to highly recommend them. I also have a new appreciation for them and hope that they continue to deliver high quality and ethical service to their furry clients.
- INSURER:
Trupanion
- POSTED: 11/30/2015
- BY: Janine
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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There for me and my Cat when we needed them most.
We just experienced the nightmare of losing our young cat. However, Trupanion's warmth, responsiveness and comprehensive coverage gave us the confidence that we could provide whatever care and services my kitty, Crosby, needed. Ultimately, I had to realize that even though Crosby had all of the financial resources that he needed, no amount of money could save him :( Trupanion lived up to their claims and covered 90% of all eligible costs and even pre-authorized care within an hour of Crosby getting to the ER. Reimbursements to claims were handled within 24 hrs. I have and will continue to highly recommend them. I also have a new appreciation for them and hope that they continue to deliver high quality and ethical service to their furry clients.
- INSURER:
Trupanion
- POSTED: 11/30/2015
- BY: Janine
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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