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Narin was polite, helpful and very friendly.

Devin was very nice . I would be scoring 0 due not to Devins service she was great. Due to my recent 2 claims . You aren't paying me because the bottom page was not visible and the above info was the same that was viewable. I am very displeased with your rules . It's tying up money that I am entitled to . I have contacted Chewy to send another invoice because I am having internet issues and can't resend. This is a very inconvenient time to be so petty when you have the info already. I would definitely never recommend this company

Trupanion continues to be the best investment, especially for our oldest Gracie. Direct billing through our vet makes it so I literally don't do anything but care for her.

I cannot afford the price after I found the. I'll is doubling in price after the review of vets in this area.i understand a $20 adjustment but not anything higher and this cost change is after only one year

I have always been treated very well. Everyone that I have talked to you have been very respectful. They cover the bill with no argument to exactly what they claimed they would. I tell everyone about you and my great experience.

I want to say again what I've already told the kind people Healthy Paws. A HUGE thank you! Thank you for caring, thank you for being my provider for my beloved Teddy Bear. My little guy started with what we thought was just a simple muscle pull, that's what we thought. I have top notch Veterinarians as my primary providers. And treatment was started to provide comfort for all apparent reasons as a muscle pull from most likely playing fetch (Teddy is a fierce fetcher) I submitter my first claims quicky and easily using my cell phone and the Healthy Paws App. They processed quickly and applied the qualifying services to Teddys deductible. Unfortunately, little dogs cant tell us where they hurt. It very easy to miss a deeper issue. After 10 days or so if treatment he was not improving, but developed high fever. We were then referred by my very to a critical care veterinary clinic out of state. Teddy was hospitalized and had numerous life saving tests and care. A rollercoaster of emotions due to his gains and setbacks. Every few days I had to sign a new treatment plan an authorize more money approval. Very costly intervention,but the decision was made easier to sign off on the invoice estimates because I didn't have to choose between Teddy Bears life vs paying the mounting vet costs .All because I knew I had Healthy Paws,and that although I would still have a bill to pay. It was a comfort to know that Teddy Bear would have the best possible opportunity to get well. Thankfully, he is on the road to recovery . Best to all PC and Teddy BearaN

My cat Judo has struggled with upper respiratory issues and bloody sneezing on/off for 2+ years. We've had Nationwide the whole time. We finally got to the bottom of it with extensive diagnostics recently and turns out he has fungus in his nose. :( Thankfully Nationwide covered 90% of the diagnostics (>$2000) and the subsequent 4 month supply of medication (>$1500). We would've treated him either way but Nationwide took a huge financial burden off of our minds and we are grateful for it!

Very responsive

Friendly and provided the information that I requested.

We have made one of the best decisions in our pets cares journey by joining your pet insurance! Customer Service has been excellent! Claims have been easy to submit, and quickly paid!