Two Thumbs Up
Vetâs office submitted the claim and got the approval back immediately. ????????
- INSURER:
Trupanion
- POSTED: 01/24/2023
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
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Spanky
Your customer service was extraordinary
- INSURER:
Trupanion
- POSTED: 01/24/2023
- BY: Jason
- BREED: American Bully
- AGE OF PET: 0 - 3
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Very very friendly people to speak with
was every easy and the people were very nice to deal with
- INSURER:
Trupanion Canada
- POSTED: 01/24/2023
- BY: Sheila
- BREED: Maine Coon
- AGE OF PET: 0 - 3
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Quick and easy enrollment.
instructions made it almost foolproof. repeated 24/7 phone numbers.
left it up to the adoption center to provide Simba's medical records.
- INSURER:
Trupanion
- POSTED: 01/24/2023
- BY: david
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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lovely to deal with
We are extremely pleased with our experience so far with trupanion. Have nothing but positive interactions. Easy to navigate and you have been so kind when dealing with us.
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We have always been extremely happy with Trupanion and we have recommended them many times.
well written information, easy to understand and answered all our questions plus a few more
- INSURER:
Trupanion Canada
- POSTED: 01/24/2023
- BY: Jan
- BREED: Nova Scotia Duck Tolling Retriever
- AGE OF PET: 0 - 3
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Trupanion and Amber a great combo!
Answered all my questions and concerns
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Great company. Easy to submit claims
Nice experience
I wanted to change my way to claim the reimbursement to direct deposit but was unable to do it online
- INSURER:
Trupanion
- POSTED: 01/24/2023
- BY: Dee
- BREED:
- AGE OF PET: 0 - 3
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Easy enrollment
Even with a little misunderstanding from erroneous information on file, the claim was handled very efficiently. Jenna, one of Trupanion's Member Experience Specialist made sure that my concerns were put to rest by confirming that she would personally speak to the Claim Specialist to explain the issue and get back to me. All worked out well and thank you to Trupanion and Jenna for checking up on Rudy.
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Provided the information necessary quickly and professionally
Provided the information necessary quickly and professionally
- INSURER:
Trupanion
- POSTED: 01/24/2023
- BY: Mary
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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