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Thank you for being so easy to work with. This was a difficult experience and knowing you had us covered really meant a lot. I just couldn't believe it could be this easy to coordinate and it helped me expend more energy towards making the right medical decisions. I have recommended you to everyone that I know and will continue to do so. Thank you.

Tallulah is doing wonderfully after her surgery for a torn ACL. Thank you Healthy Paws so much for your prompt handling of the claims and for your kind note to check on her welfare. I couldn't be happier with our decision to join the Healthy Paws family.

This is the worst company. They do not like to pay or cover your pet when it gets sick. My pet has been insured since 2014, with major medical and a wellness rider. My cat was diagnosed with HCM 01/02/16 2 years after the insurance was purchased. He has never been diagnosed or treated for anything remotely related to a heart condition. He went to the vet for a uti and then was sent to the emergency hospital because it was the weekend and my vet could not take him in. After going to the hospital they found the condition after many tests. The hospital stay and to see a cardiologist came to over $3000. VPI would not pay $.01. They said he had a pre-existing condition. I appealed the denial because he did not have the condition in the 2 years I have been taking him to the vet his heart was never mentioned nor was he diagnosed/treated for a heart problem. After an appeal, the came to the same conclusion. The only thing they have paid for in the 2 years is a vaccination and fecal testing which are covered under the wellness rider. They extort pet lovers making you believe that if something happens to your pet you are covered. Everything is pre-existing as far as they are concerned and I would not recommend VPI to anyone. They are the worst. I waited my money over the past 2 years paying the monthly premium. I canceled my policy with them because they are good for nothing. I can pay for vaccinations and fecal testing without them, what they were really needed for the refused to help. DO NOT PURCHASE VPI!!!!!!! I WOULD RATE A ZERO IF I COULD

We are first time puppy owners and decided to play it safe by getting pet insurance. Having gone through all competitors in the market, we went with EMBRACE considering that the better coverage and the rave reviews we came across on various websites. I must say this was one of my best decisions of 2015 other than deciding to adopt a puppy. At EMBRACE, the staff is extremely professional and courteous; reimbursements are timely and quick; coverage is very good. I have had multiple vet visits in the past 1 year baby and it is very reassuring to know that EMBRACE is backing you. Vet visits can be really expensive and I am glad that I do not have to think twice before doing what is good for my puppy. Special thanks to the staff who make it happen..each time

First time I entertained pet insurance after spending thousands on my prior cats due to urinary infections. I still have one female cat who requires constant care for same problem and is not covered by insurance. I adopted another cat who was 4 yrs. old and decided to look into pet insurance and finally considered ASPCA hoping I would not have problems, but needless to say, she was diagnosed with Kidney problems. All claims submitted were dealt with on timely basis and had no issues with anyone. However, based on the comments from D. Fallon and others, I'm wondering if I renew the policy will the kidney problem be considered pre-existing and denied should she not be cured at the time of renewal?

We had both of our yellow labs in for surgery within two weeks of each other. Bentley had a torn ACL with some heart condition that needed addressing prior to putting him under for his surgery. Chunk needed to have multiple bone spurs removed from both his back legs. Thanks to Healthy Paws we were able to get them the best medical care. Knowing we had the best medical coverage in the industry allowed us to rest easy knowing we had a team of people behind us to insure we could cover the costs of these surgeries and focus on our pets well being and also the healing process. Cant thank you enough and express our gratitude for your continuing support. Best Regards, Steve and Lisa

My dog required x-rays for lameness in one of her rear legs. I submitted a claim and received an Explanation of Benefits within a couple of months in which Embrace Pet Insurance covered all expenses minus my annual deductible. The process was straightforward and they provided the service they promised. I am very pleased with the entire process.

My dog Bailey had a problem with a disc in her back. She was losing control of her back legs. The charge I was quoted by the hospital was staggering! I am so glad that I chose Healthy Paws pet insurance. Without the insurance, it would have taken a toll on my finances since I am retired and have a fixed income. When I bought Bailey 6 years ago, the first thing I did was research pet insurance and everything I read pointed to Healthy Paws as the number one choice. Thank you Healthy Paws.

I added a second pet and had never used the insurance before. We had a wellness checkup with the 2nd pet and I remembered to put a claim in. I got a response within a couple of days and a check within a week. Very quick and easy!

My baby had surgery and it was very expensive. The check was at my house within a week of his surgery. The process is so incredibly easy. They even sent me an email to ask how Titan was feeling. You will NOT be sorry with Healthy Paws. Unbelievable customer service! Amazing!!!!