Always get answers quickly.
Always get answers quickly.
- INSURER:
Trupanion
- POSTED: 02/01/2023
- BY: Janet
- BREED: Labrador Retriever
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
New policyholder review
Positive first impression but awaiting using the policy to further judge effectiveness
- INSURER:
Trupanion
- POSTED: 02/01/2023
- BY: Amy
- BREED: Boxer
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Reimbursement:
I am empressed and happy with the way my claim was taken care of. I was reimbursed with the whole amount that I charged. Thank you for all your help.and understanding.
- INSURER:
MetLife
- POSTED: 01/31/2023
- BY: Louise
- BREED: Chihuahua
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim process
Great service. They were very quick to respond when they had received my claim, and it was approved and complete in 5 days.
- INSURER:
MetLife
- POSTED: 01/31/2023
- BY: DEBRA
- BREED: Aussiedoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Better Than Expected
Our claim was processed and we received what was expected. There was an issue with the itemized invoice from the vet at first but it was ironed out easily with a phone call to customer service. The customer service rep was thorough and thoughtful. Overall it was better than expected.
- INSURER:
ASPCA
- POSTED: 01/31/2023
- BY: marie
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Simply the best !!
Thank you, thank you thank you, Trupanion! The whole process from submitting an estimate to Approval to direct payment to my vet could not have been easier. Your process is clear and extremely efficient and lets me focus on caring for my dog post surgery. Thank you again. You are the only insurance company I would recommend.
- INSURER:
Trupanion Canada
- POSTED: 01/31/2023
- BY: Mark
- BREED: German Shepherd
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Taking care of pets!
I got pet insurance knowing that I never wanted to make the choice between my dog's health and my finances. Healthy Paws has been so easy to submit claims, quick to send out reimbursements, and coverage was easy to understand. While my monthly premium has gone up (close to double over the almost 6 years of coverage), it has definitely been worth it! Just recently my dog needed TPLO surgery for a torn CCL, which cost nearly $6,000. We were reimbursed at 90% less than 1 week after submitting the claim, with no confusion as to what was covered and no effort beyond submitting the vet's invoice! Even with the monthly premium where it is, it would've taken 8 years to match the cost of that surgery, so it has definitely been worth it! I highly recommend them!
- INSURER:
Healthy Paws
- POSTED: 01/31/2023
- BY: Cory
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
100% Recommend Lemonade
I have used several pet insurances, but will recommend Lemonade to anyone looking. They have excellent customer service, their claim process is quick and easy, their repayment speed is probably my favorite. I had one situation where my dog spent a few days in the hospital, upwards of $2000, I picked up her notes when I left, sent the claim that day, and had my portion (90%) in my bank account within 48 hours. They paid for what they claimed they pay for, and I have never had a single issue with them. I tell everyone with pets to use Lemonade.
- INSURER:
Lemonade
- POSTED: 01/31/2023
- BY: Micah
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
So far customer service over the phone has been great!
So far, customer service over the phone has been great! I have yet to experience in the full process of filing a claim, but the patience and understanding over the phone alone is deeply appreciated
- INSURER:
Trupanion
- POSTED: 01/31/2023
- BY: Frankie
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No