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Pets Best has an easy online claim process. The reimbursement is easy to understand. I feel great knowing I can provide my German Shepherd with the care she needs. I recommend pets best to all my friends

"We got our Pets Best insurance via a link from Progressive Insurance after seeing this as an option from our local Humane Society in Louisville, KY. The experience from start to finish, and then to filing our first claim for the very first vet visit was, quite simply, flawless. Very well done and I would highly recommend Pets Best to every pet owner."

Great customer service. Verry easy to file claims; Clear instructions Readily available help Fast payment. So glad I chose Pet's Best

I wholeheartedly recommend Healthy Paws Pet Insurance for anyone seeking exceptional coverage and peace of mind for their beloved pets. My wife and I experienced their outstanding service firsthand when our eight-year-old English Springer Spaniel faced a life-threatening medical emergency. He was rushed to the animal hospital and diagnosed with diabetic ketoacidosis. Thanks to the swift action of the veterinary team, his life was saved, but the care required to nurse him back to health came with significant costs. Thankfully, Healthy Paws Pet Insurance was there for us every step of the way. They covered a substantial portion of the expenses, alleviating the financial stress during an already difficult time. The claims process was incredibly easy—completely online, intuitive, and efficient. The reimbursement was processed quickly and deposited directly into our account without any hassle. As a lifelong advocate for pet health insurance, I can confidently say Healthy Paws goes above and beyond to support pet families. Their service is reliable, their coverage is comprehensive, and their commitment to customer care is evident in every interaction. For anyone considering pet insurance, I highly recommend Healthy Paws as a trustworthy partner in ensuring the health and happiness of your furry family members.

We recently got a puppy, and the first owners had a one-month insurance policy with Trupanion, which we were encouraged to renew. During a routine vet visit for vaccinations, our vet noticed that our 14-week-old puppy had lower canines growing into the upper inner gums—a teething issue that had just started. When we called Trupanion, we spoke with Amanda from Sales, who assured us that this issue would be covered under the policy if we renewed. Trusting her word, we renewed the policy. However, after our vet submitted a pre-approval for the extraction procedure, Trupanion denied the claim, stating it was a pre-existing condition. This was never raised as an issue during renewal. When we called back to contest the decision, they continued to make excuses, eventually claiming the issue was reported within 30 days of renewal and therefore ineligible. Why are we paying such high premiums for a company that denies valid claims using vague and shifting excuses? They misled us into renewing the policy with assurances of coverage, only to leave us with no support when we needed it most. This is especially infuriating as it concerns a young, 14-week-old puppy just starting to teethe—something no one could predict. It feels like Trupanion is exploiting pet owners, offering false assurances while denying legitimate claims under the guise of "pre-existing conditions." New pet owners are already anxious and adjusting, and this kind of dishonesty only adds to the stress. Trupanion has shown zero care or compassion and seems more focused on collecting premiums than supporting pets or their owners. Avoid Trupanion. They are nothing more than scammers preying on vulnerable pet owners. Date of experience: January 21, 2025

Easy to submit claims. I always appreciate the payments which appear in my bank account

Pets Best has been my insurance for 4+ years. They make it very easy to put a claim in. They keep you posted on the process which is done in a timely manner. I have not had any issues with them. My only complaint is that the premiums have increased each year 20-40%.

Pets Best is an amazing insurance for your pet. I’ve had to file two claims so far and they have covered both. It’s the first time I’ve ever gotten insurance on a pet and for my very first experience. It’s been really good.

CAUTION DO NOT GO HERE. THEY COMMIT FRAUD. AND CHARGE FEES AND DO NOT REALLY DO THE LAB. THEY DOCUMENT FALSE REPORTS NEVER DONE IN PET CHARTS.