Find and read reviews with confidence

Agent receives claim w/o vet bill, please call Vet clinic directly for dup copy instead of sending client email. I've missed out on some legitimate claims bc of expiration date. Thanks.

Over the years we have had all our dogs insured under VPI and now Nationwide and it has been a blessing as it gave us peace of mind to know that they have had the best care. Nationwide is very thorough and helpful and what I like about it is the excellent service and the ease of filing claims. I have referred many people to get the Nationwide Pet Insurance. When I go to the vets office and people are waiting and hear me say "I have pet insurance" they usually ask me who and I tell them "I have the best insurance with Nationwide and I have carried pet insurance for many years and I would never have an animal without taking out a Nationwide Pet Insurance Policy." End of story!!!!

The insurance covers what they say and is adequate. However the claims process is cumbersome and slow.

Excellent customer service and quick processing time.

We've had pet insurance for more than 10 years and it really has helped us manage our vet bills for all three of our pets. Nationwide (formerly VPI when we first enrolled) has been very fair in their claims processing and the customer service is excellent.

We are so pleased with the insurance plan we have for Bear. The Wellness Plan is a huge help with Vet Bills for vaccinations, prevention meds, and any other situation that comes up. It has more than paid for itself every year we have had this policy. Submitting claims is easy and we feel we are able to provide our fur baby with the care that he needs to keep him healthy and happy. We have recommended this policy to all of our friends with pets.

We have always been paid in a timely manner and any customer service we have needed to talk to someone they have been friendly and very helpful. Thank you!

Insurance is good for wellness. I gave a low score because it takes them over 30 days to process claims. Other carriers are much less.

payment was fast, website was easy to understand I would recommend Pets Best to any pet owne.r

Very good insurance. I have 2 shih tzus and I have it on both.