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When you submit a claim, Trupanion updates you until the claim is processed by letting you know they are still working on it. They have great communication with you and that is really a nice thing! If you email them with a question, they always get back with you quickly to answer any question you may have! I highly recommend Trupanion!

When you submit a claim, Trupanion updates you until the claim is processed by letting you know they are still working on it. They have great communication with you and that is really a nice thing! If you email them with a question, they always get back with you quickly to answer any question you may have! I highly recommend Trupanion!

Excellent service overall

I have no trouble about how you pay or when however, my vet cannot fax you. It comes back every time that it will not go through. This is an extra burden on them. They have no other trouble with any other faxes they send. I wish this could be remedied. It is frustrating for me and them. The claims could go through much quicker as I have to go to another town to get the information and fax myself.

I know that I would spend an unbelievable amount of money to make it possible for my furry kids to be happy and healthy and to be with me as long as possible. Baby is being treated for kidney illness and requires medication and blood work on a regular basis and Daisy hasn't any condition now that needs regular treatment, but ya never know!

I never expected to need pet insurance, but after reading about it I decided to get in just in case when my dog was a puppy. I have since relied on it a lot. My dog has ended up having very special needs that I honestly don't know how I would have paid for without Trupanion. Even if your dog is healthy now, one illness/injury/etc. can cost thousands of dollars. To me, it is worth it to have the security of knowing I can take the best care of my dog as possible! I tell all my friends to just go for it.

I never expected to need pet insurance, but after reading about it I decided to get in just in case when my dog was a puppy. I have since relied on it a lot. My dog has ended up having very special needs that I honestly don't know how I would have paid for without Trupanion. Even if your dog is healthy now, one illness/injury/etc. can cost thousands of dollars. To me, it is worth it to have the security of knowing I can take the best care of my dog as possible! I tell all my friends to just go for it.

Have been very pleased--I have 4 cats and have used it for all of them--it had paid for itself many times over and lets me have more peace of mind when seeking treatment for their various aliments. I just wish it didn't have caps for treatments.

Thank you for following up my claim. For some reason they have a problem of faxing to you.Thanks again

When I got my new puppy I decided it was time to get pet insurance. I didn't ever want to be forced to make health care decisions for my pets based on financial restrictions. I already had Barkley,a 10 year-old Maltese and had considered pet insurance before, but questioned if it was a scam. After researching on-line I chose Embrace because it offered wellness help as well. Unfortunately, I got to test the insurance a couple of months after I got it when my older dog had serious effects from some degenerative discs in his neck. It gave me great comfort in a stressful time to know that I could do whatever was best for him and have some financial help with the bills.