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I am very Happy to finally, find an animal Insurance Company, that does Great work, on the bills..Your Company also, covers other items, that are paid for,...The other companies, will not pay such services...Thank you so much for your Work,,,,Sincerely Donna Lange

Extremely professional and caring professionals who assit promptly with the claims. Extremely kind over the phoneThey always help and respond to questions .I cannot imagine a better pet insurance company . The best!!

Extremely professional and caring professionals who assit promptly with the claims. Extremely kind over the phoneThey always help and respond to questions .I cannot imagine a better pet insurance company . The best!!

This past year trying to get claims processed by Trupanion has been very hard. In the past I did not have this issue but It took months of my vet sending in the claims and then finally having my Vet Trupaion rep hand carry all of the claims in order for me to get reimbursed. I also had to cancele Banning's policy with Trupanion because of his death. Trupanion promptly sent me a refund check for the balance of his premium that I had paid. This check was returned to my bank and I was charged a fee for the returned check. I am still waiting for that check to be replaced.

This past year trying to get claims processed by Trupanion has been very hard. In the past I did not have this issue but It took months of my vet sending in the claims and then finally having my Vet Trupaion rep hand carry all of the claims in order for me to get reimbursed. I also had to cancele Banning's policy with Trupanion because of his death. Trupanion promptly sent me a refund check for the balance of his premium that I had paid. This check was returned to my bank and I was charged a fee for the returned check. I am still waiting for that check to be replaced.

I purchased an insurance plan for my chocolate lab about three years ago after a two day stay at the vet. It's the first time ever doing so for any of my pets. Never thinking I needed it. Four weeks ago my Bello stopped eating. Not ruling out, but also not thinking for a second that it was something serious, I brought him to the vet. Had him checked out and decided maybe I better get some xrays. I was devastated. He had a lung mass. We talked about chemotherapy. The next day I made the soonest appointment I could for him with an oncologist. It was a couple of weeks out. But my Bello did not live until then. Brought him to the animal hospital not even a week after the first appointment. They put him on IV fluids, got him to eat very little. Ultrasound showed tumors in his liver and spleen. He was seven. Two days later we put him to rest. Could not let him suffer. I did my research when I purchased insurance for him and ended up with Healthy Paws. It was the best decision I ever made. Submitting my claims, three of them, was the easiest thing. They responded to me within hours. They processed my claims within two days and I received my checks within a few days. Everything was as straightforward as they claimed it would be. The people who work there are amazing and compassionate. They cancelled my policy immediately and stopped billing me after they processed my final claim. A week later I received a sympathy card from them and in it were hand written messages from six people who work there. I cannot even describe in any amount of words of what an amazing company this is and how amazing the people are who work there.

Everything went smoothly and easily filing my first claim.The wellness coverage is a huge relief knowing that the vet's charges are covered and reimbursed 100%. A plus was that even the cost of meds were also covered. I liked that, and the fast reimbursement of my claim. Embrace's communications were super and timely. This company is on the ball.

We have had Embrace coverage for both our dogs, Ginger and Cleo for years. Few years ago Ginger had fallen seriously ill and had to taken into emergency care. The hospital fees and medication totaled over S2,100. When we placed the claim with Embrace, there was no hassle. The reimbursement of $1,800 (after deductible) was deposited into our acount in a couple of weeks. Both Ginger and Cleo have had to go to the vet for different problems throughout the years. Every time we were able to concentrate on our girls' situation and not have to stress over the medical bills. We knew that Embrace had our back. Embrace is the best and only the best will do for our girls.

My cane corso Gracie developed hip dysplasia in both hips at a young age, both hips needed to be replaced, to make matters worse shortly after she was diagnosed with addisons disease. embrace was and is a huge part of gracies ongoing recovery. I recommend embrace to anyone I see with a pet. I have had many claims as you can imagine, and every sigle one has been covered in an extremely timely fashion.

I never thought I needed pet insurance, I thought it'd be a waste of money. Boy was I wrong. If it wasn't for embrace I don't know what I'd be doing right now. There staff is helpful and knowledgeable. And they have supported me and my puppy through some unforeseen circumstances.