Actively Looking for Alternatives
I brought my dog to the vet specifically after the coverage began but because symptoms from another illness were present, I still had to pay the full bill. When I reached out to gain clarification to not have this happen in the future, the agent was curt and I asked to disconnect the chat immediately. I felt as if I was being probed for fraud rather than getting clarity on my first claim, which was triggering. Iâm actively trying to find alternative insurance for my pet.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Allison
- BREED:
- AGE OF PET: 0 - 3
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Very professional friendly and extremely helpful.
Very professional, friendly, and extremely helpful.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Carol
- BREED: Miniature Schnauzer
- AGE OF PET: 0 - 3
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We used Trupanion for an earlier dog and you were fantastic.
We used Trupanion for an earlier dog and you were fantastic.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Richard
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Ease of Website
Website was easy to navigate
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Barbara
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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When I called yesterday I was help by a lady sorry I donât remember her name.
When I called yesterday, I was help by a lady sorry I donât remember her name. She was very helpful, answered all my questions. She was cheerful and easy to talk to. Several years again I had a dog who had to have hip surgery I received help from you in good timing with absolutely no problems
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Annette
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Great claims experience
You guys are very helpful. Havenât had to file yet but setting up was clear and comforting.
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Customer service is exceptional
I've spoken to both Janet and Catherine on the phone regarding enrolling my dogs for insurance. Customer service was exceptional and I'm so glad to have my dogs insured through furkin!
- INSURER:
Furkin
- POSTED: 01/26/2023
- BY: Jordan
- BREED:
- AGE OF PET: 0 - 3
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A few frustrations but all in all Iâm happy with the service.
A few frustrations, but all in all, Iâm happy with the service.
- INSURER:
Trupanion
- POSTED: 01/26/2023
- BY: Lori
- BREED: Bloodhound
- AGE OF PET: 7 - 10
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Emily
This is by far the BEST experience I have ever had with an insurance company!!!!
Thank you so much!! I only wish others were half as decent.
- INSURER:
MetLife
- POSTED: 01/25/2023
- BY: Emily
- BREED: Pit Bull - American Terrier
- AGE OF PET: 0 - 3
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