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Filing a claim with Trupanion is very easy and they are processed rather quickly.

Couldn't be happier with how easy the process was! thank you Trupanion!

My fur-baby had to giant lump on the side of his body which was causing him some discomfort. I took him to see our vet and it was recommended for removal and testing. Due to the size and location we were estimated @ $1200. Knowing Nationwide was really on our side we did not hesitate and got him the best care possible. Great news results came back negative and even better news Nationwide processed our claim and was reimbursed within 4 weeks. Thank you Nationwide!!!

I have peace of mind knowing my Golden Retriever and Bernese Mt. Dog are getting the very best veterinary care for every medical issue, because I have Trupanion. Yes, It's worth the monthly premiums. I own a pet sitting business and recommend Trupanion to all my customers. I cannot begin to say how many have thanked me. And others have told me how much they regret not having followed my advice. thank you Trupanion for all that you do!!!!!

My GSD was diagnosed with cancer and without Trupanion I would not have been able to afford all the treatment and surgeries he has gone through. The direct pay to the Veterinary hospital is an option I would not be able to live without.

Every time we call Trupanion we are treated like we’re your only client. We couldn’t be happier with the coverage we have received and the customer service. Everyone we speak with is top notch. Scott was great. He asked about our dog by name. It feels like you al know Pablo, even though you’ve never met him!

I had Healthy Paws for three years for my two French Bulldogs. When I finally submitted a claim a couple of months ago for a very expensive procedure, that's when everything went south. They were fine charging me every month but when it came time to reimburse me for the surgery the customer service was horrible. When they needed additional information, instead of reaching out to me they simply closed the case, without any notification. I had to request for it to be reopened after providing additional documentation. It took several week for me to get a response and when I finally did - they provided a very vague answer to my claim. I asked to speak to a manager and am still waiting for someone to contact me - over a month later! They claim they care about their customers but are nowhere to be found when you actually need something.

The app is easy to use. Submitting claims is easy. Most things have been covered.

I have been a member for almost two years, and have had very good luck with every experience I’ve had with aspca so far. Highly recommend. Staff is polite and understanding and work with you to understand any issues you may encounter.

Great company and people to deal with.