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Claims are paid quickly, customer service is wonderful, representatives are so kind and patient when you are dealing with the stress of an ill pet. Policy is above and beyond the others with no per incident or lifetime caps, and much broader coverage available, including complementary (holistic type) care and behavioral...which most pet insurers do not. Trupanion also allows you to choose your deductible, making it possible to afford coverage for multiple pets! Because of the flexibility and options available through Trupanion, I have been able to afford health insurance for four dogs and a cat.

Always a positive experience, but it certainly is pricey

These people took our money and then proceeded to have one micro reason after another why they were never covering the claim. Waste of money; run pets run!

Claims are processed fast and I have yet to have an issue getting my claims paid.

Chester (poodle) needed heartworm preventative - my vet does not offer his preferred brand (and it was painful trying to switch him over last year). I purchased the preventative from the usual online outlet and submitted the claim to Nationwide via email. Seems like a short time later, I received an email saying the reimbursement had been made. This is my first year with Nationwide - they covered his senior bloodwork and other tests at the pre-arranged level, after the deductible. Easy and quick! I've had two very ill senior dogs in the past - I wish I had this coverage then.

I am just completing the first year Whole Pet with Wellness policy for Barrie Moose. It has saved me quite a bit of money. The first year of a dog's life is rather expensive with multiple wellness visits and vaccines. We also experienced several GI issues which seems to have settled down with the food he is currently on. I already renewed my policy for a second year and plan to keep him enrolled for life. Hopefully, we will not have as many claims next year but it is good to know we are covered should there be an unexpected illness or accident. I look forward to getting another standard poodle puppy next year and will also purchase a Whole Pet with Wellness policy for the new pup. The Vet HelpLine has been very helpful and is a nice perk to have.

I am so happy someone suggested I try Nation wide for my puppy. Unfortunately my dog has had a few things happen in her first year and I was so happy I got reimbursed for some of her health issues. I am thrilled with the app you can use for submitting claims and I am impressed with the turn around time for reimbursement. I would highly recommend this pet insurance company.

Reliable coverage without a lot of questions or uneccessary messages

Since this was our first claim, it took a few calls to make sure that once the information was received. Once the necessary information was obtained, we received the amount of the claim due. Everyone was pleasant to talk to.

I have nothing but great things to say about Nationwide. It was one of the best decisions I made to sign up for whole pet with wellness. Processing claims has been quick and easy and reimbursements the same. I was hesitant to purchase pet insurance after reading many stories about denied claims. I have had coverage for about 2 years and have not had to file any claims until recently when my pet had multiple appointments and procedures to take care of some issues and nationwide was definitely on my side.