Find and read reviews with confidence

Everyone is always courteous.Questions are answered promptly. Claims are submitted easily and payment is timely.

Our dog Zayn recently needed exploratory surgery after being sick for a few days and not being able to hold down food or water. Of course a piece of toy was found lodged in his stomach. Knowing we had Healthy Paws on our side to help with the bill for his surgery was one less thing we had to worry about. Our claim was submitted just days after the surgery and we had a reimbursement check a week later. We had an insurance plan for our other dog with Trupanion and were denied a claim because of a "pre-existing" condition for an unrelated mast cell tumor 5 years earlier. Despite being paying customers for 5 years they of course found a way to deny our claim when we needed help. We wish we had Healthy Paws for him as well. Definitely recommended!

I have had a great experience with Embrace. It is good to know if anything happens with my pets they will be taken care of and not worry it wasn't in the budget. When I have had a claim Embrace has paid in a very timely manner. Everyone should consider using Embrace Insurance for their pets .

Have my 2 8yr old Egyptian Mau Brothers, on the Embrace Insurance plan. I am very happy with Embrace, they are very friendly and prompt when a claim is submitted. They even direct deposit any monies back to you to your banking account. ITS A GREAT PIECE OF MIND!! My Boys are the world to me!! Thank You Embrace for being there!!

I just want to let you and the brand know that the level of service i got from you regarding my dog Milo was the worst i ever experience. No one in your company ever followed up with me and my wife regarding physical for Milo and Scooter for the new policy for 2017. Milo had an accident and hurt his leg and i am getting th run around on my two dogs i got from a rescue. i submitted a claim and after taking my payment for 17 months i get a (OH BY THE WAY)We do not have a Physical from either dogs and I stated that should of been said prior to taking my first payment 17 monhs ago so i felt cheated and robbed with Embrace We are thinking about going to a new company once this insurance get to its last 30 days. everything you stated prior to me accepting your insurance in 2015 was totally false and we are not satisfied with you Customer service Embrace team.

My dog was attacked at a dog park requiring a vet visit to clean and treat two bites. It was so easy to submit my claim (just sent pictures of the bill and payment via email). My claim was processed in about 8 days and payment is on the way to my bank account.

When it said $200 deducible I thought 'a year', if not surely a illness. But NO the deducible is $200 a visit. My wonderful kitten went to the vet several times before finally being diagnosed with FIP. Each visit was the same illness but every time $200 was deducted Plus all 'examination fees' are excluded. A vet can't find out what is wrong unless the animal is examined Big rip off

When it said $200 deducible I thought 'a year', if not surely a illness. But NO the deducible is $200 a visit. My wonderful kitten went to the vet several times before finally being diagnosed with FIP. Each visit was the same illness but every time $200 was deducted Plus all 'examination fees' are excluded. A vet can't find out what is wrong unless the animal is examined Big rip off

Highly recommend to anyone who has a pet - low monthly premiums, reasonable deductibles and excellent customer service. I've never been more satisfied with an insurance company!

Fast response time and reasonable payout. Appreciate the check up phone calls I receive to see how my pet is doing.