Awesome service
Gus suddenly became very ill. At the vet clinic he had several diagnostic tests done and stayed overnight. The following day he required emergency surgery. This happened the week before Christmas. Once we were able to bring him home, the vet clinic submitted a claim for us. I spoke with a customer service rep to ensure everything needed had been submitted, and the rep was so kind and caring. He checked everything for me and even changed my account so that subsequent claims would be settled with direct deposit instead of a paper cheque. The claim cheque came quickly. I could not be more pleased with the service and assistance we received at such a stressful time. Thank you, Trupanion! ??????????
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Great Service
Claims paid in a timely manner with no problems
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: chuck
- BREED:
- AGE OF PET: 0 - 3
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Ease of claims reasonable cost great customer service
Ease of claims reasonable cost great customer service
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Rita
- BREED: Maltipoo
- AGE OF PET: 0 - 3
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Best service
I like the direct billing aspect of your service
- INSURER:
Trupanion Canada
- POSTED: 02/03/2023
- BY: Kim
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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I heard 30 days as 3 day wait ? Isdue
It's very expensive to belong and this is the first time I have received any compensation from my plan after paying the deductible etc. Happy for that at least!
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Hunterâs mom
Very easy with great follow up
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Patricia
- BREED: English Springer Spaniel
- AGE OF PET: 0 - 3
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Thank you Trupanion!
Trupanion is a god sent! Has been amazing,, I recommend it to anyone who is looking for insurance
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I needed to change my email address and she changed it for me.
I needed to change my email address and she changed it for me.
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Sue
- BREED:
- AGE OF PET: 0 - 3
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