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I've been a customer for over 10 years. ASPCA always took great care of my animals. I got insurance for my first dog because I was afraid that if something happens I would not be able to cover the expenses. This was one of the best decisions I've ever made. When my animals passed away, not only they helped me with expenses, they took the time to say they were sorry for my loss and even sent a card with condolences. I didn't have to do anything to cancel the policy, they took care of it and refunded the reminder of the premium. Now I have 3 animals and they all are covered by ASPCA. My claims are processed within days and checks received right after. They call to ask how my animals are doing and if I have any questions. I wish I had insurance like that for myself! I recommend them to all my friends and family. Keep up the good work ASPCA!!!

They have given me the peace of mind to be able to obtain the very best veterinary care possible for my pets. Quick, honest and super fast at handling claims.

I dont know any other word other than outstanding! which sums up my experience with Pets Best. My dog Ted had a un-diagnosed tumor that needed surgery and Pets best covered everything! Thanks so much for being a great company!!"

My Rufus is a rescue when he was a puppy. He is now 5 and I was glad to find Pets Best Ins. because not knowing his background I feel better having ins. Having major medical problems with 2 previous purebreds when they turned 10 is also one of the reasons I took out insurance. We have no idea what combination of breeds Rufus is but we love him!"

I have been a Healthy Paws customer for several years. I adopted another dog, and added her to our plan in early December. I admit, I was shopping around, but in the end I stayed with Healthy Paws because it seemed like the best policy for our two Havanese dogs. Well, I certainly chose well. Only weeks after adding our Pippa, I noticed she had some red in her right eye. I only noticed it because my husband went to pet her and she gave him the "whale eye". Thinking she had scratched her eye, I watched it for a day or two, but it just kept nagging at me. So, off to the vet, crazy dog momma. I expected the vet to say she had a scratch, or even pink eye, but no, instead I hear "very concerned". And then a visit with the eye vet the next day and my heart is broken. Within 48 hours, our baby's eye was removed due to a tumor in her eye. I am still reeling from the shock of it, but here is where Healthy Paws comes in to this story. They were nothing short of fantastic. After filing my claim, I heard from them almost immediately They needed Pippa's prior records, that was on a Thursday. I got the records from the vet on Saturday, then emailed them that Monday. Within hours, or even less, I had notification of their claim review and what they were covering, less of course the expected deductible. I only had to speak to a representative once as I had a question on how to file a claim and the rep was kind and sympathetic. I am totally blown away by the customer service of this company, and their quick responses, including a thank you from them responding to MY thank you email to their claims department. This is an insurance company with a heart, and boy is it evident in their customer service.. Thank you Healthy Paws!

I have been a Healthy Paws customer for several years. I adopted another dog, and added her to our plan in December. I admit, I was shopping around, but in the end I stayed with Healthy Paws because it seemed like the best policy for our two Havanese dogs. Well, I certainly chose well. Only weeks after adding our Pippa, she had some red in her eye. I only noticed it because my husband went to pet her and she gave him the "whale eye". Thinking she had scratched her eye, I watched it for a day or two, but it just kept nagging at me. So, off to the vet, crazy dog momma. I expected the vet to say she had a scratch, or even pink eye, but no, instead I hear "very concerned". And then a visit with the eye vet, and my heart is broken. Within 48 hours, our baby's eye was removed due to a tumor in her eye. I am still reeling from the shock of it, but here is where Healthy Paws comes in to this story. They were nothing short of fantastic. After filing my claim, I heard from them within several hours. They needed Pippa's prior records, that was on a Thursday. I got the records from the vet on Saturday, then emailed them that Monday. Within hours, or even less, I had notification of their claim review and what they were covering, less the expected deductible. I only had to speak to a representative once as I had a question on filling out the claim and the rep was kind and sympathetic. I am totally blown away by the customer service of this company, and their responses, including a thank you from them responding to MY thank you email to their claims department. This is an insurance company with a heart, and boy is it evident in their customer service.. Thank you Healthy Paws!

The Healthy Paws claims process was simple and swift. The process was straightforward and we were able to track the status of the claim using the iPhone app.We received our reimbursement check around one week from submitting the claim. 5/5 stars!

I have bought pet insurance through ASPCA because I never wanted to hear from my vet that he has good and bad news, the good news being that he can save my pet, the bad news being that it will cost more than I can afford to spend. When needed, ASPCA Pet Insurance has been there for our cat, Helen, who is almost blind and between 12-16 years old, adopted from a shelter. Most recently Helen needed two stays at our local shelter, and the bills added up to over $5,000. ASPCA Pet Insurance more than met their obligation to us, and in a prompt and pleasant way. While my wife and I were prepared to do what we could to help our cat, who is doing much better now, it is wonderful that our insurer helped us deal with this crisis. Anyone with a pet, get pet insurance! Anyone getting pet insurance, get ASPCA Pet Insurance!!

I was looking for a link on your site called "sing our praises" because I cannot say enough good things about Healthy Paws Pet Insurance! My two dogs have been with you for years (collectively about 9 years) and I cannot think of one negative comment I could make. I have referred you so many times I cannot count. I've also explained to many pet owners the differences between you and others, such as "actual" and "usual and customary" payments. You would be very surprised how many people don't understand the difference. Also how many other companies have an annual and/or lifetime cap. My Charlie "almost" needed ACL surgery but my wonderful surgeon suggested to try PT first. After almost 30 sessions, the latter with added laser treatments, he's walking great! I'm still concerned about him and watching him very carefully, but he seems to be doing fine. Not ONCE was a bill questioned or turned down by you! In fact, with both my dogs, you have never questioned or turned down any treatments, medications, nothing! I hate to admit it, but my two dogs have better health care insurance than I do!!! The best part is that you are no more expensive than any other insurer for comparable coverage!

You guys are the best. We love you. Money is only one of many factors now that we need to take into consideration when deciding what care is best for our dog, not the only one.