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I love this insurance! Easy to understand coverage and filing a claim is a breeze!

fast, easy, on time review of claims and immediate payments, could not ask for more.

Annie, my Maltese, was sick with unknown intestinal problems and was admitted to the local veterinary hospital for a couple of days. She needed all sorts of tests and treatment. It was a costly situation but knowing that I had insurance was a huge relief. Healthy Paws worked with the hospital to process the necessary paperwork and kept me informed on the status of my claim. I received the check within a month and I am very grateful to have the insurance and pleased with their handling of my claim. Annie is home and feeling fine!

Had submitted a claim last Nov. claim was denied due to lack of response from Vet. Part of claim should not have been questioned. I called and spoke to cust. rep. I think it was Laura. after explaining situation to her. I told her I was re submitting pats that I knew were acceptable along with 2 new claims. New claim went thru without issue. Mack is 9yrs old now & has been with Pets Best since he was 16wks old. We love your company!

When Saber broke his toe and later needed surgery, Pet's Best paid almost the whole bill. I had thought about dropping the insurance but now it's paid for itself many times over. I'm keeping it! You never know when something stupid and minor but expensive will happen!

My cat Sophia was diagnosed with hyperthyroidism a few months ago. She has lost a large amount of weight and also suffers from other symptoms of this disease. The illness has required a lot of challenges, as she was not responding well to the medication, even while trying several forms such as pills, liquid and trans-dermal. Throughout all the testing and sick visits, Pets Best has been wonderful! Filling claims on-line is so simple and the response time and reimbursement, according to our chose plan, is quite fast. Sophie will need to have radio-iodine treatment, which will cure her completely and I never would have been able to keep up with the cost of her illness if it wasnt for Pets Best. I highly recommend them and I"m extremely happy that I picked them for our Sophie"s insurance! "

I've had my dogs covered by embrace for many years . I couldn't be more pleased with the efficiency of the companies staff. Informed, professionals and friendly. I never have to jump through hoops. Embrace holds to their commitment to my animals. I feel like they are part of my family. Working together with me has actually saved one of the lives of one of my dogs. I refer Embrace every time I see someone with a pet who engages me in conversation. No regrets here. Embracecis the best. My dogs are in pristine hands.

I have been a loyal Embrace customer for many years. I have used their insurance numerous times in the past and have never been disappointed! I currently have 4 large dogs, so I have to keep a high deductible and copay to afford covering them all for emergency issues. My Dane Maya just blew out her knee and had TPLO surgery. As they have consistently done in the past, Embrace has covered everything, minus my deductible and co-pay. They are a great company and I am a customer for life!

Although our claim was initially determined to be not covered (the first claim rejected in 4 years of claims for 2 dogs) bc it was incorrectly thought to be illness of gums , after calling today to clarify and speaking to Jenna,claims supervisor, a new decision was rendered to cover all fees within an hour of the call !! She was extremely understanding and helpful. The only reason I didn't give a 10 rating is because illnesses related to dental and gums are not covered and frankly, the wellness account would not even cover a third of these potentially costly treatments. It should be an option as an add on at least for those who would like such coverage. (Some competitors offer this)

Although our claim was initially determined to be not covered (the first claim rejected in 4 years of claims for 2 dogs) bc it was incorrectly thought to be illness of gums , after calling today to clarify and speaking to Jenna,claims supervisor, a new decision was rendered to cover all fees within an hour of the call !! She was extremely understanding and helpful. The only reason I didn't give a 10 rating is because illnesses related to dental and gums are not covered and frankly, the wellness account would not even cover a third of these potentially costly treatments. It should be an option as an add on at least for those who would like such coverage. (Some competitors offer this)