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Of all pet insurance companies I looked into, ASPCA pet insurance was excellent from the first call. The people you deal with have compassion about your pet almost as much as you do. My first experience was with my dying kitty that was very sudden. I received a hand written sympathy note and phone calls from very caring people that eased my pain and really made me feel like they were right there with me grieving. They were amazing. My most recent claim was for my 13-year-old who had an upper respiratory infection. I got very nervous because of her age and took her right to the vet. She wasn't eating or drinking and I thought it was the end. While she was recovering, I got a call to see how she was doing. How amazing is that?! Any time I deal with the folks here, I'm am always so pleasantly surprised about how considerate they are. I wish the training these people get was the same for human insurance companies!

When researching pet insurances, I had seen several companies who looked pretty good...but none of them compared to Healthy Paws. When my dog had TTA (ACL Surgery for dogs), I knew that the $3000 surgery wouldn't be a factor in my decision to have it done. The claim processing, and most of all the customer service is absolutely outstanding! When you speak to a representative, you not only get amazing service, but you have peace of mind and reassurance. I am very happy with Healthy Paws, it's a "no-brainer" to go with them for your pet.

Was forced to put my cat down due to abrupt health issue doctors felt it was likely a heart attack or blood clot or perhaps both. You're denying my claim due to a pre-existing condition which had nothing to do with her death.I am not happy your decision.

Was forced to put my cat down due to abrupt health issue doctors felt it was likely a heart attack or blood clot or perhaps both. You're denying my claim due to a pre-existing condition which had nothing to do with her death.I am not happy your decision.

After losing my cats of 22 and 23 to kidney/heart disease, a little kitten Sophia conned her way into my home with a personality I couldn't resist. A friend recommended Healthy Paws, and even though Sophia was just a kitten.. I went ahead and signed up even though I thought "What could really go wrong?" ..Well, she ate 3 hair elastics, and later developed breathing/other issues(..Two separate incidents). Without Healthy Paws, I don't know where I would be. We still don't know what's wrong with Sophia, but I can take her to the vet and specialists and have them run tests without worrying about the huge expenses. Yes, I still have to pay the vet exam fees (which can be steep! So take that into consideration) But I don't have to turn down an exam, test or medication due to fear of expense. The customer support is fantastic: friendly, readily available and helpful. Claims are easy to submit and reviewed within a few days. I am extremely thankful that I signed up, or else I would be in a much more financially stressful situation at this time.

it took awhile for all to get the billing straightened out but she was patient and helpful.

it took awhile for all to get the billing straightened out but she was patient and helpful.

I recently submitted a claim for a newly adopted dog. I mistakenly used a claim from from another of my pets. The claim was denied. I didn't realize the mistake and called Embrace to find out what happened. While I was on the phone, the problem was investigated and corrected. They stand out as an example of how pet insurance should work!

The best thing I ever did was get pet insurance for my cats. I love these guys like family and it's great to not have to worry about how to pay for their care when they get sick or injured, which they do. I still have credit card debt from taking care of Dudley, my cat for 19 years. I would still treat him as I did, and I don't care about the bills, but if I had insurance when I had him, I just wouldn't have these bills. It's money I could have used to help with rescues, or even a possible vacation.

The best thing I ever did was get pet insurance for my cats. I love these guys like family and it's great to not have to worry about how to pay for their care when they get sick or injured, which they do. I still have credit card debt from taking care of Dudley, my cat for 19 years. I would still treat him as I did, and I don't care about the bills, but if I had insurance when I had him, I just wouldn't have these bills. It's money I could have used to help with rescues, or even a possible vacation.