Excellent Customer Service
I've been with Pet's Best for approximately 4 years and have recommended this company to many friends. They're customer service staff have been terrific any time I contacted them, which is not often because I really didn't need to. They are quick with the service they provide and have never questioned any of my claims. They are true in their words.
- INSURER:
Pets Best
- POSTED: 01/07/2013
- BY: Shirley
- BREED: Vizsla
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent
Just before Mom died of cancer in 2007, one of her last request was that we take good care of her toy poodle Pippin. We have done our best, and last year, as Pippin was about to turn 13, I decided to buy health insurance to make sure Pip can always have the best care. Many companies would not insure a dog of her age, but Pets Best did. She has since developed glaucoma, & after the $100 deductible, they have covered 80% of the cost of a specialist, an animal ophthalmologist, and 80% of the eye drops, which are expensive. It's obviously an ongoing condition, so it's nice to know PB has my back. The premium did almost double (from $35 to $70/month) after her 14th birthday, but I understand the increased risk at this age. Pets Best is helping me not only keep my promise to my mom, but also helping me take care of my 4-legged daughter I love so much! Jack Bowen, Fort Worth, TX
- INSURER:
Pets Best
- POSTED: 12/20/2012
- BY: Jack
- BREED: Poodle (toy)
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Straightforward
Emabrace appears to be a straightforward company that doesn't pull any punches. By that I mean they do eaxactly what they say they are going to do. Claims are processed quickly, politely and they always keep you informed of the claim status.
- INSURER:
Embrace
- POSTED: 12/12/2012
- BY: Bill
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent Service!!!!!
Embrace Pet Insurance has been a blessing. They have great customer service and really care about your pet. I have a Cavalier King Charles Spaniel who has had a rough year. She was diaganosed with Chiaris Malformation through MRI, which was not cheap, but with the Embrace Pet Insurance was manageable. I have had no problems receiving my refunds and the claim forms are so easy.
- INSURER:
Embrace
- POSTED: 12/11/2012
- BY: C.
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I am extremely pleased with Pets Best
I have sent in two claims now and am very pleased with how quickly they process claims. They are extremely easy to work with. No grief here!
- INSURER:
Pets Best
- POSTED: 11/28/2012
- BY: Denise
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Thank you.
Angel is now 5 years old. I have had embrace since she was 6 months old. Embrace has responded immediately and paid all her claims in a timely manner. Thank you.
- INSURER:
Embrace
- POSTED: 11/24/2012
- BY: Rev.
- BREED: Toy Poodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Satisfied
We have had Embrace for several years and have been nothing but satisfied.
- INSURER:
Embrace
- POSTED: 11/22/2012
- BY: Peter
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Best service of any pet insurance company!!!
We have been an Embrace customer for about four years and we only have good things to say about this insurance company. The service is fast and of excellent quality.Thank you Embrace for all your attention.
- INSURER:
Embrace
- POSTED: 11/17/2012
- BY: Paulo
- BREED: Great Dane
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Foreign body indegestion
I am the owner of a 10 month old Shihtzu Pudel.I am very happy that I decided to get Trupanion insurance.I think the premiums are fair. I never thought I would have to use it as fast as I did. Customer service has always been great and all claims were worked on and paid fast.
- INSURER:
Trupanion
- POSTED: 11/15/2012
- BY: Cindy
- BREED: Poodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Foreign body indegestion
I am the owner of a 10 month old Shihtzu Pudel.I am very happy that I decided to get Trupanion insurance.I think the premiums are fair. I never thought I would have to use it as fast as I did. Customer service has always been great and all claims were worked on and paid fast.
- INSURER:
Trupanion Canada
- POSTED: 11/15/2012
- BY: Cindy
- BREED: Poodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No