SO GLAD I STARTED TRUPANION W/ MY PUP!
Easy, fast, comprehensive.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Kim
- BREED:
- AGE OF PET: 0 - 3
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Long time customer very unsatisfied
My confidence in Trupanion has decreased GREATLY over the past year as there have been CONTINUOUS issues with claims (on trupanions end), so much hassle to correct the mistakes made during processing, VERY long extensive wait periods for claims to be processed in a timely manor - this has NEVER been an issue as often as it has been over the past 6-7 months. As someone who is employed within the animal care/veterinary industry who has ALWAYS recommended Trupanion to many friends, colleages, and clients - I will be unlikely to continue these recommendations as I strongly feel the care, service and respect for their clients has decreased IMMENSELY.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Melissa
- BREED:
- AGE OF PET: 0 - 3
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Luckily I havenât used the insurance yet but my question regarding the referral program was dealt with swiftly
My good friend glenna reeves deals with trupanion and love it
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Tammy
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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Excellent Chat Service
excellent customer service on chat with Jenn
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Audrey
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 0 - 3
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Owner/handler of a new puppy
The website doesnât have a way for the owner to say that a brand new puppy will be spayed or neutered when old enough. It also doesnât have a way to say the puppy will be a therapy dog when old enough to be certified, which is not until they are at least 12 months old.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Linda
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Best decision we ever made was Trupanion
Fantastic! I was barely home from picking Bentley up from the Vet and Trupanion had already processed and paid the claim!
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Katherine
- BREED:
- AGE OF PET: 0 - 3
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Glad we signed up early in our dogs life
Trupanion is quick and courteous, always helpful and friendly to talk with if there is a question. I'm so glad we signed up when we did, 12.5 years ago!
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Roberta
- BREED:
- AGE OF PET: 0 - 3
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Paid In The End (Mostly)
Trupanion's claims process was very slow.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: David
- BREED:
- AGE OF PET: 0 - 3
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My experienceâ¦.
The guy that helped was really good at explaining and patient, he took his time and i didnt feel rushed at allâ¦.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Melanie
- BREED: British Shorthair
- AGE OF PET: 0 - 3
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