Can’t get it right
Truepanion keeps sending me invoices for amounts that do not match the vet invoices. They are combining two cats invoices despite the invoices clearly being separated and then rejecting the large amounts.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: tamar
- BREED: Domestic Short Hair
- AGE OF PET: 4 - 6
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An absolute God send.
I love Trupanion. They are incredibly kind, caring, and provide such ease of mind. I know my JJ is absolutely safe and provided for in every way no matter what. Thank you so much.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Marianne
- BREED: Calico
- AGE OF PET: 0 - 3
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Trupanion is the best!
Quite impressed as to how quickly the claims submitted by the Vet were settled.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Daniel
- BREED:
- AGE OF PET: 0 - 3
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Happy Customer
seamless ways to submit claims
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Leslie
- BREED:
- AGE OF PET: 0 - 3
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The best, most comforting coverage!
I have been very happy with Trupanion up until now. A claim has gone to appeal
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Transparent and Easy Sign Up Process
I have had very good experiences with trupanion in the past. My second last experience left me confused. The statement I received indicated my pet had he knee rotated. She had dental cleaning,
biopsies and removalu of a cyst. My vet reported this to trupanion and it was reviewed. I received a report and it was and there was no mention of the knee rotation
which she did not have. Only to indicate
correctly what had been done. I would have appreciated an explanation of why this error was made it or acknowledgement that
an error was made.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Sandra
- BREED:
- AGE OF PET: 0 - 3
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I said one sentence and the problem was fixed.
I spoke with a representative named Kenny. He answered all my questions and was very knowledgableâ¦even my âlast questionâ that was âmy lastâ about 15 times. The user experience alone and knowing that the person I spoke with was a user and supporter of the product made me feel comfortable with the decision.
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Peter
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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Overall one of the best
The claim was done as a gap payment â makes life really easy.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Cathy
- BREED:
- AGE OF PET: 0 - 3
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