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They topped my list when I got insurance 5 years ago for our puppy. Now she’s 5 and needed ACL surgery and they have been awesome on all levels!!

My claim was handled very promptly. The explanation of benefits was detailed and clear. I was very satisfied with my claims experience.

Healthy Paws Pet Insurance review We chose Healthy Paws pet insurance on the recommendation of a friend and we're so glad we did! We did our due diligence and compared several pet insurance plans before choosing Healthy Paws for their illness/accident plan. It's an affordable plan that offers enough coverage to really make a difference when unexpected emergencies arise. We can cover routine yearly exams and medications, but this plan gives us an extra level of comfort if our pup should become ill or is injured in an accident. As luck would have it our 6 month old puppy became ill with a stomach issue that required an ultrasound and overnight stay in the hospital. It was crazy expensive but Healthy Paws came through with flying colors. The plan covered 80% of the total cost (minus the deductible) and the money went into our checking account within 3 business days of submitting our first claim. We are very pleased with how smoothly the claim and reimbursement process went. I should add that we chose this particular plan because it fits our retiree budget, but they offer several plans to suit all needs. We highly recommend Healthy Paws. P.S. Our pup recovered quickly from his illness and is back to his same old puppy shenanigans. 🐾

"I've been very pleased with my decision to go with Pets Best for my pet insurance so far. I did extensive research (reading all articles, top 10 ratings, calling the customer service lines) for many companies and Pets Best was among the top 5, if not #1, in everything I looked into. The only complaint I saw was that the time between submitting the claim and receiving the reimbursement was between 15-42 days. I was hesitant at first but I'm here to say that I submitted my claim on a Monday (Wellness/Annual Visit), I was notified on Wednesday about receiving my reimbursement, and I received the reimbursement in my account on the following Wednesday - Less than 2 weeks! I feel like I made the right decision with Pets Best. "

My dog ingested a foreign object from the trash, which caused him to vomit. Initially, he vomited a corn cob. Unfortunately, vomiting continued weekly, and the vet ultimately diagnosed him with pancreatitis. Treatment is ongoing, and we may need to perform X-rays. Pet Best Insurance deemed this incident not an accident and denied coverage. This highlights their tendency to find excuses to avoid paying claims. I strongly advise against purchasing insurance from them.

I am super impressed with the service and speedy claim process. A prime example is when my dog had surgery. Not only was the claim process easy and the claim reimbursement speedy, but they went a step further to follow up on my dog's recovery. It really meant a lot for Healthy Paws to reach out. Definitely a testament to such a caring company.

Unfortunately, our dog has dealt with health issues for a while now. Pets Best has eased our pain greatly. They are a true partner and have been with us through it all. I don’t know where we would be without them in our corner to support us.

This pet insurance company has deliberately misleading language in their online sign up process relating to waiting periods. They state that you may not file claims for any condition treated during the waiting period. This would mean claims would be denied if they took place during this period. I found out today that in reality any condition DISCOVERED during the waiting period will not only not be covered for the visit, but will also be logged a pre-existing condition for future denials, even though it occured after the start of the plan. Now with a 180 day term for a consideration of not being pre-existing, our dog has a monthly preventative prescription that will NEVER be covered because Spot relates to that keyword in her diagnosis. Furthermore I am now permanently stuck paying out of pocket with no insurance coverage since at this point these are now all 'pre-existing'. Absolutely heartless scam artists

I would think when I provided the files to Banfield that they might scan them into their computer system so they have a copy of my insurance even though I do the paperwork but so they would know what is covered. I also provided the first doctors report at eight weeks for my pop. it just seems there copy of that is also missing. They put the basics date of birth first appointment but they did. As far as I’m aware and what they know while talking to them prior to today’s appointment they provide excellent care at the Creekside location in Draper. I just expected more as far as knowledge of the puppies history and insurance coverage in their file.

"I feel reassured that y'all always have my back when it comes to my dearest Angelwolf. I have been a client for years and will continue to be. Thanks for helping my dog live her best life."