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Very easy process of submitting claims via fax and quick turnaround. Very helpful customer service representatives. Thank you.

Healthy paws has been consistently supportive of my animals medical needs and very quick to respond. They made everything so quick and easy, I definitely could not have afforded the health care that my dogs received without them. Thank you!

I have had TRUPANION for my two maltese dogs for the past 3 years but I'm not happy with it as it is very expensive and they COVER NOTHING!!!!! Every time I claim they say it is not covered or is a pre-exisiting condition and not covered. THey are getting up there in age, so I'm keeping it going only in case they end up with some old-age condition like cancer, etc. They will probably claim that that is not covered either. I will give them 5/10 only because the customer service department is quick to respond.

I have had TRUPANION for my two maltese dogs for the past 3 years but I'm not happy with it as it is very expensive and they COVER NOTHING!!!!! Every time I claim they say it is not covered or is a pre-exisiting condition and not covered. THey are getting up there in age, so I'm keeping it going only in case they end up with some old-age condition like cancer, etc. They will probably claim that that is not covered either. I will give them 5/10 only because the customer service department is quick to respond.

I would highly recommend Health Paws to anyone looking for affordable pet insurance. I've dealt with other companies in the past. When I received huge premium increases from the company I used for 7 years (since he was a puppy), I started looking for another option. Health Paws is by far the best deal. They have very few limitations on what is covered, offer many policy options so you find the right policy for your budget, and have been super friendly during claims. I just recently had to make the decision to have my Tyler's eye removed due to Glaucoma. Even though husky's are prone to that, it was still covered. The previous company I used didn't cover hereditary conditions. They answered all my questions promptly throughout the process. They covered the ER charges when his eye was swollen, meds and a few procedures to try to get it under control and ultimately the surgery and recovery costs when that was needed as well. The rep was even kind enough to review my surgery quotes and help me decide which procedure I should go with. After the surgery, I emailed her the invoice. The claim was literally processed in less than an hour since she had already seen the quote. It was such a relief to know when those bills were coming in, that I could concentrate on my pups care. Best decision I made switching to Healthy Paws.

Of all pet insurance companies I looked into, ASPCA pet insurance was excellent from the first call. The people you deal with have compassion about your pet almost as much as you do. My first experience was with my dying kitty that was very sudden. I received a hand written sympathy note and phone calls from very caring people that eased my pain and really made me feel like they were right there with me grieving. They were amazing. My most recent claim was for my 13-year-old who had an upper respiratory infection. I got very nervous because of her age and took her right to the vet. She wasn't eating or drinking and I thought it was the end. While she was recovering, I got a call to see how she was doing. How amazing is that?! Any time I deal with the folks here, I'm am always so pleasantly surprised about how considerate they are. I wish the training these people get was the same for human insurance companies!

When researching pet insurances, I had seen several companies who looked pretty good...but none of them compared to Healthy Paws. When my dog had TTA (ACL Surgery for dogs), I knew that the $3000 surgery wouldn't be a factor in my decision to have it done. The claim processing, and most of all the customer service is absolutely outstanding! When you speak to a representative, you not only get amazing service, but you have peace of mind and reassurance. I am very happy with Healthy Paws, it's a "no-brainer" to go with them for your pet.

Was forced to put my cat down due to abrupt health issue doctors felt it was likely a heart attack or blood clot or perhaps both. You're denying my claim due to a pre-existing condition which had nothing to do with her death.I am not happy your decision.

Was forced to put my cat down due to abrupt health issue doctors felt it was likely a heart attack or blood clot or perhaps both. You're denying my claim due to a pre-existing condition which had nothing to do with her death.I am not happy your decision.

After losing my cats of 22 and 23 to kidney/heart disease, a little kitten Sophia conned her way into my home with a personality I couldn't resist. A friend recommended Healthy Paws, and even though Sophia was just a kitten.. I went ahead and signed up even though I thought "What could really go wrong?" ..Well, she ate 3 hair elastics, and later developed breathing/other issues(..Two separate incidents). Without Healthy Paws, I don't know where I would be. We still don't know what's wrong with Sophia, but I can take her to the vet and specialists and have them run tests without worrying about the huge expenses. Yes, I still have to pay the vet exam fees (which can be steep! So take that into consideration) But I don't have to turn down an exam, test or medication due to fear of expense. The customer support is fantastic: friendly, readily available and helpful. Claims are easy to submit and reviewed within a few days. I am extremely thankful that I signed up, or else I would be in a much more financially stressful situation at this time.