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Healthy Paws is everything they say they are and MORE! I've been with them since June of last year. I had to submit a large claim recently and they came through expeditiously, professionally, and didn't pick any claim item apart. I have to add that communicating with them was always a pleasure also. Even after the claim was paid, they still emailed me, asking about how our Maddie is doing and saying to give her a hug!! I am so impressed. I've already referred another person to them, and will continue to do so. I feel they truly do care for our animals, and know what they mean to us. They are top notch in my book!!

I have been with Embrace for several years. I had always had great service until the past few months. I let the company know and they have stepped up and done a much better job lately.

This is our first experience with pet insurance and after a year and a half, it has performed exactly as advertised. The agents are friendly and helpful, and once the deductible is met, claim payments are sent out quickly. I truly hope that I will go on paying the premiums for many years, and that I will have no reason to file a more claims, but it is nice to know that if something serious comes up, Trupanion will have our back.

This is our first experience with pet insurance and after a year and a half, it has performed exactly as advertised. The agents are friendly and helpful, and once the deductible is met, claim payments are sent out quickly. I truly hope that I will go on paying the premiums for many years, and that I will have no reason to file a more claims, but it is nice to know that if something serious comes up, Trupanion will have our back.

This is my second claim from Embrace. The service is fast and reliable and the explanation of benefits is easy to read. I told my vet that they should recommend Embrace and I recommend it to everyone I know who has or is thinking about getting a pet!

I took my cat in for a mass on her foot, at the same time we decided to have her teeth cleaned. When I submitted the claim it was mixed for illness/injury and dental (I don't have dental coverage. We later found out she has cancer. Embrace denied the entire claim since part of it was for dental.I am extremely disappointed because it is obvious that Embrace has gotten big and cares only about profits now and not their customers. When I first started with them (several years ago) - I got full explanations of what was going on, was told what part of a bill would be covered and what wouldn't. A REAL explanation of benefits, not just - we're rejecting, sorry. Their customer service has really gotten bad - a trend I have observed over the last year or so.

Our beautiful Great Dane Joya Bella underwent 3 major surgeries and a series of medical treatments. Embrace was there to help us and reimbursed for our expenses very expeditiously. We are very pleased with the help all the Embrace personnel gave us during Joya's illness.P.S.Nery

Embrace has been a great tool during the first few years of raising our 2 yr old Weim. From skin issues to general illness, all of the claims we've submitted that are covered under our policy, have been handled accurately and professionally. Plus, any reimbursements have been paid promptly. I would definitely suggest Embrace to anyone who asks.

I am not totally happy with this insurance. I pay more out of pocket than I get in return. My claims are always not covered or go towards the deductible. I feel like I am just paying to say I have insurance but my insurance is not working for me. I am not happy that the individuals answering the emails get my two pets confused. I'll submit a claim for one dog and they are referencing my other dog.

As we approach retirement age my husband and I decided Jack would be our last dog, since the cost of proper care can be expensive. Thankfully we took out a policy from Embrace when we first got our precious BFF Jack in 2006. He has had one problem after the other. Thanks to the security of his insurance always being there for him, we have been able to keep him healthy. He is almost 8 yrs old now. Can't imagine life without him. THANK YOU Embrace.