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I have had two claims with "Pets Best". Their customer service is excellent. I always get someone who "actually" answers the phone! Yeah, that is unusual in this day and time. They are professional, extremely helpful and caring. I highly recommend them.

Our dog stopped eating and drinking, and his hospital stay was almost $700. Initially, Healthy Paws thought there was a gap in his veterinary coverage since he was found as a stray, but a quick phone call cleared that up and I had a check in hand within 3 days. It's worth every penny and I wish my own health insurance was this easy!

In just over a year, tow of our yorkies have totaled four surgeries between them. Thank good for Healthy Paws! Prompt payment, simple forms, carring customer service. It just couldn't be any better.

So Far So Good with Embrace. We were really having a hard time picking between insurance carriers and ended up just pulling the trigger - figuring if we were unhappy we would just switch. And like I said, so far so good. I was hoping to get a little more back on our mastiff's entropian eye surgery but 60% isn't bad. I'm probably most happy with their promptness and customer service.

Thank you for your prompt and outstanding means of communication. I am very pleased with the service you provide

I have my French Bulldog, Oliver, covered. The insurance is easy to use, it's easy to submit claims, find information, and track claims. Brings great peace of mind knowing that the financial part of caring for him is offset with the insurance.

I did tons of research on insurance companies, and found that Healthy Paws had the best coverage and least amount of exclusions. I didn't realize that the customer service would be so great. Each and every claim has been reimbursed promptly without any headaches and followed up with a concerned email to make sure my little guy is feeling better. I couldn't recommend them more highly. Thanks, Healthy Paws!

My 13 yr old cat was diagnose with cancer after a routine oral exam. After some confusion, during which Embrace dealt with the issues quickly and professionally, they covered the majority of the bill.

I bought 3 puppies 15 months ago -- In January 2013 -- one of my puppies started walking funny, would not play, would fall if they tried to jump on hind legs. She had luxating patellas. I saw my vet on Tuesday was referred to Specialty Hospital on Friday and had surgery Friday afternoon. I filed the claim a week later on Monday -- by Friday of the same week, the insurance company contacted me telling me how much was being paid on my claim. They were so quick and efficient. I have had pet insurance in the past with another company and they were not even close to the quality Trupanion is. I am so pleased with this company. Word of mouth is a powerful thing -- I am telling everybody about this insurance -- and I know several people have gotten insurance based on my good experience with this company.

I bought 3 puppies 15 months ago -- In January 2013 -- one of my puppies started walking funny, would not play, would fall if they tried to jump on hind legs. She had luxating patellas. I saw my vet on Tuesday was referred to Specialty Hospital on Friday and had surgery Friday afternoon. I filed the claim a week later on Monday -- by Friday of the same week, the insurance company contacted me telling me how much was being paid on my claim. They were so quick and efficient. I have had pet insurance in the past with another company and they were not even close to the quality Trupanion is. I am so pleased with this company. Word of mouth is a powerful thing -- I am telling everybody about this insurance -- and I know several people have gotten insurance based on my good experience with this company.