Embrace comes through
We have had Embrace insurance for our dog since 2008. Since we went several years without any claims, we almost canceled it this year for our now 10 year old German Shepherd. Glad we didn't! He was diagnosed with cancer in his anal gland in early May after a senior blood panel showed hypercalcemia. We quickly had surgery to remove the tumor and planned to go forward with chemotherapy. At his first chemotherapy appointment his blood tests were returned with hypercalcemia again. Exploratory thyroid surgery, less than a month after his cancer surgery, uncovered an enlarged parathyroid, which was the cause of the second hypercalcemia results. We submitted all of the claims surrounding his two surgeries, his chemotherapy sessions thus far, as well as unrelated veterinary visits for arthritic bone spurs in his spine and bladder stones that were likely caused by the hypercalcemia. Embrace quickly paid out all of our claims, strongly validating our decision to renew with a premium that had increased a little due to his senior status. So many insurers won't even cover senior dogs, and many insurers make a lot of breed-specific exclusions (German Shepherds seem to be most excluded). The few times I have spoken with a representative at Embrace, I've been impressed with their high service levels and their sincere empathy towards their customers' pets. We really appreciate their service and how they have allowed us to focus on caring for our sick dog instead of worrying about the financia
- INSURER:
Embrace
- POSTED: 08/19/2013
- BY: Nathalie
- BREED: German Shepherd
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
only for animals with no health history
my cat was diagnosed with allergies before I signed up with trupanion. I have a Persian cat that I found. every time he gets sick, if it has anything to do with respiratory, they will not pay. he has had kittie herpes and an upper respiratory infection. trupanion will not pay, they say the diagnosis goes along with allergies. I am thinking about dropping them. I have had them for 2 years they have paid 0.00. my cat has had the herpes infection now for 3 months. I have gone to the vet at least 6 times and have paid over 500.00 for medications and visits. trupanion will cover none of this,even though he is sick and this is not allergy related.
- INSURER:
Trupanion
- POSTED: 08/02/2013
- BY: yvonne
- BREED: Persian
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
only for animals with no health history
my cat was diagnosed with allergies before I signed up with trupanion. I have a Persian cat that I found. every time he gets sick, if it has anything to do with respiratory, they will not pay. he has had kittie herpes and an upper respiratory infection. trupanion will not pay, they say the diagnosis goes along with allergies. I am thinking about dropping them. I have had them for 2 years they have paid 0.00. my cat has had the herpes infection now for 3 months. I have gone to the vet at least 6 times and have paid over 500.00 for medications and visits. trupanion will cover none of this,even though he is sick and this is not allergy related.
- INSURER:
Trupanion Canada
- POSTED: 08/02/2013
- BY: yvonne
- BREED: Persian
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Peace of Mind for First Time Pet Parent
Signing up and submitting my first claim with Healthy Paws was so fast and easy! My claim was processed with record speed (the very next day)! I am very happy with the customer support I received thus far, and as a first time pet parent, I feel so much better knowing I have them in our back pocket if we need them.
- INSURER:
Healthy Paws
- POSTED: 08/01/2013
- BY: adrienne
- BREED: German Shepherd
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent response and payment!
Min Schnauzer 4+ yrs with stomachdistress diagnosed as gall bladder. Required rx food which I was surprised to learn was also covered at 50%. Trupanion paid 90% of ultra sound test, prescriptions and blood work. Have spread the word to my pet owner friends.
- INSURER:
Trupanion
- POSTED: 07/30/2013
- BY: Donna
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent response and payment!
Min Schnauzer 4+ yrs with stomachdistress diagnosed as gall bladder. Required rx food which I was surprised to learn was also covered at 50%. Trupanion paid 90% of ultra sound test, prescriptions and blood work. Have spread the word to my pet owner friends.
- INSURER:
Trupanion Canada
- POSTED: 07/30/2013
- BY: Donna
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Efficient service
We have received two checks from Embrace - each for immunizations. Luckily, we have had no illnesses or emergencies since enrolling our almost 2 year old Chinese Crested, Grace. My only concern addresses the exclusion that we were given when we made the decision to have an orthopedic exam done so that Grace could be covered immediately for any type of issue that she might develop. She had shown no orthopedic issues nor were we concerned. Our vet gave her a 1 point below perfect rating stating that she had luxating patellas. She said that she doubted we were ever have a problem with this, but being totally honest and thorough, she felt that was the most correct rating. We were disappointed to receive a letter stating that Grace would not be covered for any orthopedic problems in the future due to this rating. I appealed this decision stating that had we NOT had her tested and had waited for the time period with no problems she would be covered. My appeal was denied. I am not sure we will remain with Embrace after this year. The insurance is expensive if future major issues will not be covered.
- INSURER:
Embrace
- POSTED: 07/30/2013
- BY: Carmen
- BREED: Chinese Crested Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Covered TWO ACL Surgeries AND Arthritis!!
I have been absolutely delighted with Pets Best Insurance. The insurance has helped with not one but two ACL surgeries on our Australian shepherd. As she has grown older she has also had arthritis issues and PB has covered some of her medicine costs. I purchased my policy when my dog was young, but certainly have been most appreciative of their financial assistance as she has grown older. This is just the best insurance policy.
- INSURER:
Pets Best
- POSTED: 07/26/2013
- BY: diane
- BREED: Australian Shepherd
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Fast, Easy, & Dependable
Have a pure-bred Yorkie (from breeder) and did not expect problems, but little dogs have hip & knee problems! The Vets knew Trupanion and faxed forms - received payment within two weeks.Buying this insurance is the best investment I have made!
- INSURER:
Trupanion
- POSTED: 07/24/2013
- BY: James
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Fast, Easy, & Dependable
Have a pure-bred Yorkie (from breeder) and did not expect problems, but little dogs have hip & knee problems! The Vets knew Trupanion and faxed forms - received payment within two weeks.Buying this insurance is the best investment I have made!
- INSURER:
Trupanion Canada
- POSTED: 07/24/2013
- BY: James
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No